In this role, you will be responsible for overseeing all aspects of absence management, including policy administration, call center operations, claims processing, and data analysis. You will provide strategic direction and leadership to multiple teams, ensuring exceptional service delivery and driving continuous improvement across the absence management function. You will play a key role in shaping strategic decision-making for claims and call center operations, collaborating with the VP to ensure alignment with overall business goals and strategic planning.

The Global Network Specialist recruits, contracts, and manages ComPsych’ s network of EAP Counselors, Legal and Financial Advisors, and Health Coaches globally.  This includes the strategic vendor management of Global EAP Partnerships.

The Network Specialist- Provider Relations builds and maintains our relationships with the ComPsych network of psychiatrists, psychologists, social workers, and counselors in order for us to assist our clients with their EAP and behavioral health needs.

The Network Provider Requests Specialist is responsible for quickly identifying, recruiting, and contracting with mental health providers on an ad-hoc basis relating to special projects, for example on pilot programs, priority accounts etc. contingent on business needs. They will also provide referral sources to clients to support their care. 

Guidance Consultants provide direct support to our client on behavioral, emotional health, family, and wellness related issues. As the world’s largest provider of EAP and managed care, this is an exceptional growth opportunity to use your clinical expertise to help clients navigate their resources and provide in the moment support.

The Staff Counsel will be a key contributor to the legal department and will be responsible for a variety of legal matters with a focus on commercial transactions. The Staff Counsel will report to the General Counsel. 

Our Account Manager will manage a diverse group of customers and be responsible for the successful delivery of ComPsych’s global Employee Assistance Programs (EAP), behavioral health, wellness and work-life services. This individual must possess relationship management skills to ensure that our services strengthen the overall customer experience. As an Account Manager, you will have the opportunity to collaborate with other internal partners within ComPsych to ensure that our service delivery is flawless.

We are looking for an inside sales professional to play a significant role in driving the growth of an innovative company with a proven product. The Business Development Consultant will work directly with the Manager, Business Development and key external group partners to manage, retain, and grow these partnerships. This position requires strong interpersonal and organizational skills, with a focus on responsive customer service and sales expertise. The position would offer a base salary plus bonus, as well as an aggressive commission structure within a growing company.

The Senior Security Analyst – Team Lead will safeguard and protect our organization's information systems and data from cyber threats. This role involves monitoring, analyzing, and responding to security incidents, developing and implementing security measures to prevent and reduce the impact of cybersecurity incidents. This person will be conducting vulnerability assessments, coordinating the remediation of penetration test findings and designing and planning mitigating controls.  Responsibilities include implementing, reviewing, and improving security logging and monitoring, and documenting baseline standards to ensure maximum security. The ideal candidate will have a...

The Senior Account Manager will proactively manage a book of business comprised of large, complex managed care and EAP customers.  You will utilize your relationship management skills to ensure that our services strengthen the overall customer experience.   This individual will make sure that our service delivery is flawless and will maximize the opportunities to sell additional service lines. 

Our full-time Telehealth Counselor licensed in New York will provide brief, solution-focused (telephonic and/or video) counseling services. In this role, the Telehealth Counselor is responsible for conducting a comprehensive assessment of the clients’ presenting issues, establishing a treatment plan aimed at resolving identified issues, and facilitating a referral to long-term treatment and/or community resources when clinically appropriate. The ideal candidate has the ability to work independently and maintain a flexible schedule to meet client needs.

Our Onsite EAP Counselor is responsible for providing direct onsite clinical services at our customer's site in Chamblee, GA. As the world’s largest provider of EAP and Managed Care, this is an exceptional opportunity to use your clinical expertise to help support customer employees who are seeking EAP services. This position requires a senior clinical licensed professional with sound clinical judgement.

Our Onsite EAP Counselor is responsible for providing direct onsite clinical services at our customer's site in Covington, KY. As the world’s largest provider of EAP and Managed Care, this is an exceptional opportunity to use your clinical expertise to help support customer employees who are seeking EAP services. This position requires a senior clinical licensed professional with sound clinical judgement.

The Executive Assistant will be responsible for the smooth and efficient operation of the CEO’s office.  Qualified candidates will have the proven ability to multitask, prioritize and run a highly organized office in a fast paced environment.  This Executive Assistant must be a quick learner, be flexible, have exceptional attention to detail and effectively navigate organizational complexity.

We are seeking an enthusiastic Clinical Team Lead who will have the opportunity to motivate and oversee a team of clinicians who telephonically address client concerns by conducting clinical intakes and referring clients to appropriate resources, such as a therapist, counselor or social worker. As the Clinical Team Lead, your focus will be to provide clinical coaching and management to your team. You will also have the opportunity to be involved in strategic planning in order to continually meet and exceed all performance metrics, establish and monitor unit and individual goals, roll out new initiatives, and develop staff. This is a key role within our...

Our GuidanceResources Unit telephonically assists thousands of callers each week, providing personalized guidance on issues regarding behavioral and emotional health, family, wellness, or other personal matters.As a Health Coach in the Health and Wellness unit, you will telephonically consult with clients on topics such as diet, exercise, and healthy lifestyle choices.

We are seeking an enthusiastic Team Lead for our FMLA Customer Experience department. The Team Lead of FMLA Customer Experience will manage and lead a staff of 20 customer service specialists to administer absence management programs. The Team Lead will work closely with other departments to ensure customer and client satisfaction. This individual will report to the Manager of FMLA Customer...

We are seeking an experienced Account Manager to join our FMLA Account Services team. The Account Manager will proactively manage a book of business comprised of ComPsych’s customers. This individual will utilize their relationship management skills to ensure that our services strengthen the overall customer experience. Our FMLA Account Manager will ensure that our service delivery is flawless and will maximize the opportunities to sell additional service lines. This individual reports directly to our FMLA Account Management Team Lead and works closely with the entire department.

Responsible for providing direct clinical services; provides support to employees/leadership regarding work-related issues; participates in strategic planning for additional services or employer support; conducts EAP orientations, CISM debriefings and training.  

We are seeking a passionate, motivated and experienced Recruiter to join our Talent Acquisition Team.  As a Recruiter, you will have the opportunity to join a dynamic team. This is a great opportunity for a business-focused, resourceful Recruiter to support and build partnerships with business leaders and educational institutions to bring talented individuals to a growing industry leader.

Our LegalConnect Attorneys provide telephonic legal guidance and resources to diverse clients on a variety of issues. As the worldwide leader in Employee Assistant Programs (EAP), this is an exceptional growth opportunity to use your legal skills to help clients navigate personal legal challenges.

Our Onsite EAP Counselor is responsible for providing direct onsite clinical services at our customer's site in the Santa Clara, CA area. As the world’s largest provider of EAP and Managed Care, this is an exceptional opportunity to use your clinical expertise to help support customer employees who are seeking EAP services. This position requires a senior clinical licensed professional with sound clinical judgement.

As a Senior Java Developer on the Online Products team, you will use your technical expertise to help build and enhance our core corporate platform, including enterprise web-based applications, complex business rules, and batch processes.  As a self-starter and senior member of the application development team, you will mentor junior developers and be involved in many aspects of software development and architecture design, including technology selection, and implementation efforts on projects critical to business stakeholders. Your success will be characterized by outstanding cross-departmental communication and collaboration to deliver quality solutions that meet or exceed evolving business and technical goals.

This is an exciting opportunity in the large and growing segment of healthcare and well-being. As a member of leadership on the Online Products development team, you will work in a dynamic, collaborative, and friendly work environment. You will use your technical expertise to lead design and implementation efforts on projects critical to business stakeholders. Your success will be characterized by outstanding cross-departmental communication and collaboration to deliver quality solutions that meet or exceed evolving business and technical goals.

As a Texas based FMLA Customer Experience Contact Center Specialist, you will answer incoming calls to assist our customers and their employees with the administration of Family Medical Leave Act (FMLA) rights and responsibilities. This individual will report to a Customer Experience Team Lead, and must have strong attention to detail, customer service experience, commitment to quality, and be comfortable working in a structured fast-paced call center environment.

As a Nevada based FMLA Customer Experience Contact Center Specialist, you will answer incoming calls to assist our customers and their employees with the administration of Family Medical Leave Act (FMLA) rights and responsibilities. This individual will report to a Customer Experience Team Lead, and must have strong attention to detail, customer service experience, commitment to quality, and be comfortable working in a structured fast-paced call center environment.

As a Virginia based FMLA Customer Experience Contact Center Specialist, you will answer incoming calls to assist our customers and their employees with the administration of Family Medical Leave Act (FMLA) rights and responsibilities. This individual will report to a Customer Experience Team Lead, and must have strong attention to detail, customer service experience, commitment to quality, and be comfortable working in a structured fast-paced call center environment.

As a South Carolina based FMLA Customer Experience Contact Center Specialist, you will answer incoming calls to assist our customers and their employees with the administration of Family Medical Leave Act (FMLA) rights and responsibilities. This individual will report to a Customer Experience Team Lead, and must have strong attention to detail, customer service experience, commitment to quality, and be comfortable working in a structured fast-paced call center environment.

As an Missouri based FMLA Customer Experience Contact Center Specialist, you will answer incoming calls to assist our customers and their employees with the administration of Family Medical Leave Act (FMLA) rights and responsibilities. This individual will report to a Customer Experience Team Lead, and must have strong attention to detail, customer service experience, commitment to quality, and be comfortable working in a structured fast-paced call center environment.

As a Pennsylvania based FMLA Customer Experience Contact Center Specialist, you will answer incoming calls to assist our customers and their employees with the administration of Family Medical Leave Act (FMLA) rights and responsibilities. This individual will report to a Customer Experience Team Lead, and must have strong attention to detail, customer service experience, commitment to quality, and be comfortable working in a structured fast-paced call center environment.

As a North Carolina based FMLA Customer Experience Contact Center Specialist, you will answer incoming calls to assist our customers and their employees with the administration of Family Medical Leave Act (FMLA) rights and responsibilities. This individual will report to a Customer Experience Team Lead, and must have strong attention to detail, customer service experience, commitment to quality, and be comfortable working in a structured fast-paced call center environment.

As an Mississippi based FMLA Customer Experience Contact Center Specialist, you will answer incoming calls to assist our customers and their employees with the administration of Family Medical Leave Act (FMLA) rights and responsibilities. This individual will report to a Customer Experience Team Lead, and must have strong attention to detail, customer service experience, commitment to quality, and be comfortable working in a structured fast-paced call center environment.

As an Illinois based FMLA Customer Experience Contact Center Specialist, you will answer incoming calls to assist our customers and their employees with the administration of Family Medical Leave Act (FMLA) rights and responsibilities. This individual will report to a Customer Experience Team Lead, and must have strong attention to detail, customer service experience, commitment to quality, and be comfortable working in a structured fast-paced call center environment.

As an Arizona based FMLA Customer Experience Contact Center Specialist, you will answer incoming calls to assist our customers and their employees with the administration of Family Medical Leave Act (FMLA) rights and responsibilities. This individual will report to a Customer Experience Team Lead, and must have strong attention to detail, customer service experience, commitment to quality, and be comfortable working in a structured fast-paced call center environment.

As a Staff EAP Counselor, you will be responsible for providing full-time direct clinical counseling services at a ComPsych office location.  Service delivery is focused on offering in person counseling but will also include telehealth counseling and additional clinical and counseling related services as needed.   You will have the opportunity to work with diverse clients as well as diverse presenting problems, including depression, anxiety, stress/burnout, grief/loss, relationship concerns, managing...

Our full-time Telehealth Counselor licensed in Colorado will provide brief, solution-focused (telephonic and/or video) counseling services. In this role, the Telehealth Counselor is responsible for conducting a comprehensive assessment of the clients’ presenting issues, establishing a treatment plan aimed at resolving identified issues, and facilitating a referral to long-term treatment and/or community resources when clinically appropriate. The ideal candidate has the ability to work independently and flexible schedule to meet client needs.

Our Onsite EAP Counselor is responsible for providing direct onsite clinical services at our customer's site in the Ogden, UT area. As the world’s largest provider of EAP and Managed Care, this is an exceptional opportunity to use your clinical expertise to help support customer employees who are seeking EAP services. This position requires a senior clinical licensed professional with sound clinical judgement.

Our Full Time Telehealth Counselor licensed in Arizona will provide brief, solution-focused (telephonic and/or video) counseling services. In this role, the Telehealth Counselor is responsible for conducting a comprehensive assessment of the clients’ presenting issues, establishing a treatment plan aimed at resolving identified issues, and facilitating a referral to long-term treatment and/or community resources when clinically appropriate. The ideal candidate has the ability to work independently and flexible schedule to meet client needs.   This is a remote position however interested candidates must be located and licensed in the state of Arizona to be considered and be able to accommodate a...

Our Onsite EAP Counselor is responsible for providing direct onsite clinical services at our customer's site in the Fresno, CA area. As the world’s largest provider of EAP and Managed Care, this is an exceptional opportunity to use your clinical expertise to help support customer employees who are seeking EAP services. This position requires a senior clinical licensed professional with sound clinical judgement.

As a Bilingual Spanish Guidance Consultant, you will provide support to diverse global EAP clients on behavioral, emotional health, family, and wellness related issues. As the world’s largest provider of EAP and managed care, this is an exceptional growth opportunity to use your clinical expertise to help clients navigate their resources and provide in the moment support.

  Bilingual Spanish Guidance Specialists provide support to diverse global EAP clients on behavioral, mental health, family, and wellness related issues. As the world’s largest provider of EAP and managed care, this is an exceptional growth opportunity to use your clinical expertise to help clients navigate their resources and provide in the moment support.

  Guidance Specialists provide support to diverse global EAP clients on behavioral, mental health, family, and wellness related issues. As the world’s largest provider of EAP and managed care, this is an exceptional growth opportunity to use your clinical expertise to help clients navigate their resources and provide in the moment support.

  Remote Guidance Consultants provide support to diverse global EAP clients on behavioral, emotional health, family, and wellness related issues. As the world’s largest provider of EAP and managed care, this is an exceptional growth opportunity to use your clinical expertise to help clients navigate their resources and provide in the moment support.

The Part-time Onsite Counselor is responsible for providing behavioral health support for ComPsych’s EAP program with employees of our Client, located in Roy, Utah. This is accomplished through a combination of in-person individual counseling sessions, supervisor consultations, and other training and promotional activities.    The ideal candidate will be a licensed clinician with great interpersonal skills as well as be empathetic, organized, a strong communicator, and able to think critically. Having a background in social work and/or...

As an Michigan based FMLA Customer Experience Contact Center Specialist, you will answer incoming calls to assist our customers and their employees with the administration of Family Medical Leave Act (FMLA) rights and responsibilities. This individual will report to a Customer Experience Team Lead, and must have strong attention to detail, customer service experience, commitment to quality, and be comfortable working in a structured fast-paced call center environment.

As a Tennessee based FMLA Customer Experience Contact Center Specialist, you will answer incoming calls to assist our customers and their employees with the administration of Family Medical Leave Act (FMLA) rights and responsibilities. This individual will report to a Customer Experience Team Lead, and must have strong attention to detail, customer service experience, commitment to quality, and be comfortable working in a structured fast-paced call center environment.

As an Indiana based FMLA Customer Experience Contact Center Specialist, you will answer incoming calls to assist our customers and their employees with the administration of Family Medical Leave Act (FMLA) rights and responsibilities. This individual will report to a Customer Experience Team Lead, and must have strong attention to detail, customer service experience, commitment to quality, and be comfortable working in a structured fast-paced call center environment.

As an Georgia based FMLA Customer Experience Contact Center Specialist, you will answer incoming calls to assist our customers and their employees with the administration of Family Medical Leave Act (FMLA) rights and responsibilities. This individual will report to a Customer Experience Team Lead, and must have strong attention to detail, customer service experience, commitment to quality, and be comfortable working in a structured fast-paced call center environment.

As an Florida based FMLA Customer Experience Contact Center Specialist, you will answer incoming calls to assist our customers and their employees with the administration of Family Medical Leave Act (FMLA) rights and responsibilities. This individual will report to a Customer Experience Team Lead, and must have strong attention to detail, customer service experience, commitment to quality, and be comfortable working in a structured fast-paced call center environment.

FMLA Claims Specialists are responsible for processing medical certifications in a high production environment while answering emails and corresponding with customers. This individual will report to a Claims Team Lead and must have strong attention to detail, clerical/administrative experience, and commitment to quality.