We are seeking an enthusiastic FMLA Administrative Assistant for our FMLA Operations department who will directly support our FMLA Vice President and support key Operational Leaders. This individual will have a strong attention to detail, customer service experience, commitment to quality, and be comfortable working in a structured fast-paced environment.

Our LegalConnect Attorneys provide telephonic legal guidance and resources to diverse clients on a variety of issues. As the worldwide leader in Employee Assistant Programs (EAP), this is an exceptional growth opportunity to use your legal skills to help clients navigate personal legal challenges.

ComPsych seeks a dynamic and well-seasoned Senior Telecom Engineer to join our innovative team as a Telecom Engineer specializing in Genesys Cloud CX and Workforce Management. In this role, you will be pivotal in deploying, optimizing, and maintaining our contact center solutions to enhance customer and employee engagement and improve operational efficiency. This position requires a strong understanding of telecommunications and Genesys Cloud CX and Workforce management platforms.

We are seeking an experienced Implementation Specialist to join our FMLA Account Services team. The Implementation Specialist will proactively maintain and build positive relationships with FMLASource accounts from the signing of the contract through the implementation of the account. This individual will utilize their relationship management skills to ensure that our services strengthen the overall customer experience. This individual reports directly to our FMLA Implementation Manager and works closely with the entire department.

The Manager of Strategic Initiatives is a key member of ComPsych’s Strategy team and will work on projects that drive continual business growth. The candidate will be responsible for managing business initiatives related to innovation, product development, product partnerships, and operational and organizational efficiencies. The position will report directly into the Director of Strategy.

We are seeking a detail oriented individual who will be responsible for supporting the Human Resources functions at ComPsych. This individual will be responsible for the administration support for the HR department at large. This position reports directly to the CHRO.

This is an exciting opportunity in the large and growing segment of healthcare and well-being. As a member of leadership on the ComPsych Business Applications development team, you will work in a dynamic, collaborative, and friendly work environment. You will use your technical expertise to lead design and implementation efforts on projects critical to business stakeholders. Your success will be characterized by outstanding cross-departmental communication and collaboration to deliver quality solutions that meet or exceed evolving business and technical goals.

The Financial Specialist will provide telephonic financial guidance and resources to diverse population of clients on a variety of issues.  As the worldwide leader in Employee Assistant Programs (EAP), this is an exceptional growth opportunity to use your financial skills to help clients navigate personal challenges.  

Our full-time Telehealth Counselor licensed in New York will provide brief, solution-focused (telephonic and/or video) counseling services. In this role, the Telehealth Counselor is responsible for conducting a comprehensive assessment of the clients’ presenting issues, establishing a treatment plan aimed at resolving identified issues, and facilitating a referral to long-term treatment and/or community resources when clinically appropriate. The ideal candidate has the ability to work independently and maintain a flexible schedule to meet client needs.

The FMLA Customer Support Expert will assist our customers Human Resource team with the administration of Family Medical Leave Act (FMLA) rights and responsibilities. This individual will be part of a team that will track and trend the customers’ needs and pain points to help identify areas needed for improvement. This individual will help in servicing the Human Resources Community, provide excellent customer service while building rapport. This individual will report to the Customer Support Team Lead, and must have a strong attention to detail, customer service experience, excellent written communication skills and commitment to quality.

ComPsych offers a comprehensive solution to help our customers address the requests for leaves of absence under the Americans with Disabilities Act (ADA). Our ADA leave administration enables our clients to comply with the ADA and the requirement to reasonably accommodate leave requests related to disabilities.   As an In-house ADA Legal Consultant, known internally as an ADA Coach, you will take a consultative...

FMLA Resolution Expert will provide superior customer service while assisting our internal and external customers with escalations inquires and expedited request. This positon will respond to, resolve and all document incoming request received via telephone or email. In this role you will identify root-cause and determine appropriate course of action for a successful resolution.

As a member of the level 3 engineering team, you will be the highest technical escalation point, leading Windows Server and Messaging infrastructure efforts, managing projects across members of various teams, and identifying, designing, and deploying new solutions. This is a highly focused Windows and Messaging Engineering role and requires someone with deep technical knowledge of Windows Server and Messaging technologies.

As an Arkansas based FMLA Customer Experience Contact Center Specialist, you will answer incoming calls to assist our customers and their employees with the administration of Family Medical Leave Act (FMLA) rights and responsibilities. This individual will report to a Customer Experience Team Lead, and must have strong attention to detail, customer service experience, commitment to quality, and be comfortable working in a structured fast-paced call center environment.

As an Iowa based FMLA Customer Experience Contact Center Specialist, you will answer incoming calls to assist our customers and their employees with the administration of Family Medical Leave Act (FMLA) rights and responsibilities. This individual will report to a Customer Experience Team Lead, and must have strong attention to detail, customer service experience, commitment to quality, and be comfortable working in a structured fast-paced call center environment.

As an Oklahoma based FMLA Customer Experience Contact Center Specialist, you will answer incoming calls to assist our customers and their employees with the administration of Family Medical Leave Act (FMLA) rights and responsibilities. This individual will report to a Customer Experience Team Lead, and must have strong attention to detail, customer service experience, commitment to quality, and be comfortable working in a structured fast-paced call center environment.

As a Louisiana based FMLA Customer Experience Contact Center Specialist, you will answer incoming calls to assist our customers and their employees with the administration of Family Medical Leave Act (FMLA) rights and responsibilities. This individual will report to a Customer Experience Team Lead, and must have strong attention to detail, customer service experience, commitment to quality, and be comfortable working in a structured fast-paced call center environment.

As a Kentucky based FMLA Customer Experience Contact Center Specialist, you will answer incoming calls to assist our customers and their employees with the administration of Family Medical Leave Act (FMLA) rights and responsibilities. This individual will report to a Customer Experience Team Lead, and must have strong attention to detail, customer service experience, commitment to quality, and be comfortable working in a structured fast-paced call center environment.

As a Wisconsin based FMLA Customer Experience Contact Center Specialist, you will answer incoming calls to assist our customers and their employees with the administration of Family Medical Leave Act (FMLA) rights and responsibilities. This individual will report to a Customer Experience Team Lead, and must have strong attention to detail, customer service experience, commitment to quality, and be comfortable working in a structured fast-paced call center environment.

As a Kansas based FMLA Customer Experience Contact Center Specialist, you will answer incoming calls to assist our customers and their employees with the administration of Family Medical Leave Act (FMLA) rights and responsibilities. This individual will report to a Customer Experience Team Lead, and must have strong attention to detail, customer service experience, commitment to quality, and be comfortable working in a structured fast-paced call center environment.

We are seeking an enthusiastic Team Lead for our FMLA Customer Experience department. The Team Lead of FMLA Customer Experience will manage and lead a staff of 20 customer service specialists to administer absence management programs. The Team Lead will work closely with other departments to ensure customer and client satisfaction. This individual will report to the Manager of FMLA Customer...

Our Full Time Telehealth Counselor will provide brief, solution-focused (telephonic and/or video) counseling services. In this role, the Telehealth Counselor is responsible for conducting a comprehensive assessment of the clients’ presenting issues, establishing a treatment plan aimed at resolving identified issues, and facilitating a referral to long-term treatment and/or community resources when clinically appropriate. The ideal candidate has the ability to work independently and flexible schedule to meet client needs.

The Senior Account Manager will proactively manage a book of business comprised of large, complex managed care and EAP customers.  You will utilize your relationship management skills to ensure that our services strengthen the overall customer experience.   This individual will make sure that our service delivery is flawless and will maximize the opportunities to sell additional service lines. 

As a Bilingual Spanish FMLA Claims Specialists you are responsible for processing medical certifications in a high production environment while answering emails and corresponding with customers. This individual will report to a Claims Team Lead and must have strong attention to detail, clerical/administrative experience, and commitment to quality.

Our Account Manager will manage a diverse group of customers and be responsible for the successful delivery of ComPsych’s global Employee Assistance Programs (EAP), behavioral health, wellness and work-life services. This individual must possess relationship management skills to ensure that our services strengthen the overall customer experience. As an Account Manager, you will have the opportunity to collaborate with other internal partners within ComPsych to ensure that our service delivery is flawless.

Our full-time Telehealth Counselor licensed in Virginia will provide brief, solution-focused (telephonic and/or video) counseling services. In this role, the Telehealth Counselor is responsible for conducting a comprehensive assessment of the clients’ presenting issues, establishing a treatment plan aimed at resolving identified issues, and facilitating a referral to long-term treatment and/or community resources when clinically appropriate. The ideal candidate has the ability to work independently and maintain a flexible schedule to meet client needs.

The Part-time Onsite Counselor is responsible for providing behavioral health support for ComPsych’s EAP program with employees of our Client, located in Roy, Utah. This is accomplished through a combination of in-person individual counseling sessions, supervisor consultations, and other training and promotional activities.    The ideal candidate will be a licensed clinician with great interpersonal skills as well as be empathetic, organized, a strong communicator, and able to think critically. Having a background in social work...

Our GuidanceResources Unit telephonically assists thousands of callers each week, providing personalized guidance on issues regarding behavioral and emotional health, family, wellness, or other personal matters.As a Health Coach in the Health and Wellness unit, you will telephonically consult with clients on topics such as diet, exercise, and healthy lifestyle choices.

Our Onsite EAP Counselor is responsible for providing direct onsite clinical services at our customer's site in Kansas City, MO. As the world’s largest provider of EAP and Managed Care, this is an exceptional opportunity to use your clinical expertise to help support customer employees who are seeking EAP services. This position requires a senior clinical licensed professional with sound clinical judgement.

The FMLA Workforce Analyst (PM) will provide management and oversight of the daily call center phone activity to assure the highest level of efficiency and service delivery. The FMLA WFA (PM) must have strong attention to detail, creative staffing strategies, customer service experience, commitment to quality, and be comfortable working in a structured fast-paced call center environment. The FMLA WFA (PM) will work in collaboration with the FMLA Workforce Analyst (AM) and report to the FMLA Workforce Manager.

Our Onsite EAP Counselor is responsible for providing direct onsite clinical services at our customer's site in the Ogden, UT area. As the world’s largest provider of EAP and Managed Care, this is an exceptional opportunity to use your clinical expertise to help support customer employees who are seeking EAP services. This position requires a senior clinical licensed professional with sound clinical judgement.

We are seeking an experienced Account Manager to join our FMLA Account Services team. The Account Manager will proactively manage a book of business comprised of ComPsych’s customers. This individual will utilize their relationship management skills to ensure that our services strengthen the overall customer experience. Our FMLA Account Manager will ensure that our service delivery is flawless and will maximize the opportunities to sell additional service lines. This individual reports directly to our FMLA Account Management Team Lead and works closely with the entire department.

We are seeking an enthusiastic Team Lead for our FMLA Claims Team who will supervise and lead a team of Claims Specialists and Experts to administer absence management programs. This leader will work closely with other departments to ensure customer and client satisfaction. This individual will report to the FMLA Customer Experience Manager and must have a strong business acumen, management experience, and leadership ability.

As the manager of the level 3 engineering team, you will be one of the highest technical escalation points, leading various infrastructure efforts, managing projects across members of various teams, and identifying, designing, and deploying new solutions. This is a highly focused Manager of Infrastructure Services role and requires someone with deep technical knowledge of modern technologies.  This person will be responsible for the strategic direction of the team.

As a Staff EAP Counselor, you will be responsible for providing full-time direct clinical counseling services at a ComPsych office location.  Service delivery is focused on offering in person counseling but will also include telehealth counseling and additional clinical and counseling related services as needed.   You will have the opportunity to work with diverse clients as well as diverse presenting problems, including depression, anxiety, stress/burnout, grief/loss, relationship concerns, managing...

FMLA Claims Specialists are responsible for processing medical certifications in a high production environment while answering emails and corresponding with customers. This individual will report to a Claims Team Lead and must have strong attention to detail, clerical/administrative experience, and commitment to quality.

Our Onsite EAP Counselor is responsible for providing direct onsite clinical services at our customer's site in the Fresno, CA area. As the world’s largest provider of EAP and Managed Care, this is an exceptional opportunity to use your clinical expertise to help support customer employees who are seeking EAP services. This position requires a senior clinical licensed professional with sound clinical judgement.

Our Onsite EAP Counselor is responsible for providing direct onsite clinical services at our customer's site in Covington, KY. As the world’s largest provider of EAP and Managed Care, this is an exceptional opportunity to use your clinical expertise to help support customer employees who are seeking EAP services. This position requires a senior clinical licensed professional with sound clinical judgement.

As a Virginia based FMLA Customer Experience Contact Center Specialist, you will answer incoming calls to assist our customers and their employees with the administration of Family Medical Leave Act (FMLA) rights and responsibilities. This individual will report to a Customer Experience Team Lead, and must have strong attention to detail, customer service experience, commitment to quality, and be comfortable working in a structured fast-paced call center environment.

As a Tennessee based FMLA Customer Experience Contact Center Specialist, you will answer incoming calls to assist our customers and their employees with the administration of Family Medical Leave Act (FMLA) rights and responsibilities. This individual will report to a Customer Experience Team Lead, and must have strong attention to detail, customer service experience, commitment to quality, and be comfortable working in a structured fast-paced call center environment.

As a South Carolina based FMLA Customer Experience Contact Center Specialist, you will answer incoming calls to assist our customers and their employees with the administration of Family Medical Leave Act (FMLA) rights and responsibilities. This individual will report to a Customer Experience Team Lead, and must have strong attention to detail, customer service experience, commitment to quality, and be comfortable working in a structured fast-paced call center environment.

As a Pennsylvania based FMLA Customer Experience Contact Center Specialist, you will answer incoming calls to assist our customers and their employees with the administration of Family Medical Leave Act (FMLA) rights and responsibilities. This individual will report to a Customer Experience Team Lead, and must have strong attention to detail, customer service experience, commitment to quality, and be comfortable working in a structured fast-paced call center environment.

As a North Carolina based FMLA Customer Experience Contact Center Specialist, you will answer incoming calls to assist our customers and their employees with the administration of Family Medical Leave Act (FMLA) rights and responsibilities. This individual will report to a Customer Experience Team Lead, and must have strong attention to detail, customer service experience, commitment to quality, and be comfortable working in a structured fast-paced call center environment.

As a Bilingual Spanish FMLA Customer Experience Contact Center Specialist, you will answer incoming calls to assist our customers and their employees with the administration of Family Medical Leave Act (FMLA) rights and responsibilities. This individual will report to a Customer Experience Team Lead, and must have strong attention to detail, customer service experience, commitment to quality, and be comfortable working in a structured fast-paced call center environment.

As a Texas based FMLA Customer Experience Contact Center Specialist, you will answer incoming calls to assist our customers and their employees with the administration of Family Medical Leave Act (FMLA) rights and responsibilities. This individual will report to a Customer Experience Team Lead, and must have strong attention to detail, customer service experience, commitment to quality, and be comfortable working in a structured fast-paced call center environment.

As a Nevada based FMLA Customer Experience Contact Center Specialist, you will answer incoming calls to assist our customers and their employees with the administration of Family Medical Leave Act (FMLA) rights and responsibilities. This individual will report to a Customer Experience Team Lead, and must have strong attention to detail, customer service experience, commitment to quality, and be comfortable working in a structured fast-paced call center environment.

Our Full Time Telehealth Counselor licensed in Oregon will provide brief, solution-focused (telephonic and/or video) counseling services. In this role, the Telehealth Counselor is responsible for conducting a comprehensive assessment of the clients’ presenting issues, establishing a treatment plan aimed at resolving identified issues, and facilitating a referral to long-term treatment and/or community resources when clinically appropriate. The ideal candidate has the ability to work independently and flexible schedule to meet client needs.

Our Full Time Telehealth Counselor licensed in Arizona will provide brief, solution-focused (telephonic and/or video) counseling services. In this role, the Telehealth Counselor is responsible for conducting a comprehensive assessment of the clients’ presenting issues, establishing a treatment plan aimed at resolving identified issues, and facilitating a referral to long-term treatment and/or community resources when clinically appropriate. The ideal candidate has the ability to work independently and flexible schedule to meet client needs.   This is a remote position however interested candidates must be located and licensed in the state of Arizona to be considered and be able to accommodate a...

As an Georgia based FMLA Customer Experience Contact Center Specialist, you will answer incoming calls to assist our customers and their employees with the administration of Family Medical Leave Act (FMLA) rights and responsibilities. This individual will report to a Customer Experience Team Lead, and must have strong attention to detail, customer service experience, commitment to quality, and be comfortable working in a structured fast-paced call center environment.

As an Florida based FMLA Customer Experience Contact Center Specialist, you will answer incoming calls to assist our customers and their employees with the administration of Family Medical Leave Act (FMLA) rights and responsibilities. This individual will report to a Customer Experience Team Lead, and must have strong attention to detail, customer service experience, commitment to quality, and be comfortable working in a structured fast-paced call center environment.