As an Account Manager, you will manage a diverse block of customers and will be responsible for the successful delivery of ComPsych’s global employee assistance, behavioral health, wellness and work-life services.  You will utilize your relationship management skills to ensure that our services strengthen the overall customer experience.   In this role, you will have the opportunity to collaborate with other internal partners within ComPsych to make sure that our service delivery is flawless.

The Associate Director, Absence Claims will provide strategic leadership and operational oversight for the Absence Claims Operations department. This role is responsible for driving efficiency, ensuring SLA adherence, fostering a high-performing team, and leading strategic initiatives to achieve organizational goals.

The Product Manager will be a key member of the Product team. This role will be responsible for the end-to-end lifecycle of our product(s), including strategy, roadmap, feature definition, and execution. Your role will serve as the bridge between our behavioral health and/or absence management operations, sales, customer success, and technology teams, ensuring that we deliver best-in-class solutions that meet user needs and drive business outcomes. As a member of the ComPsych team, we promise you the opportunity to collaborate with smart, driven colleagues and to continuously expand and strengthen your skills. This position reports to the Product Lead.

We are seeking a passionate, driven, and experienced recruiter to join our dynamic provider recruitment team. In this role, you will play a key part in expanding our network of behavioral health providers and supporting the continued growth of a leading organization in the EAP and behavioral health industry. This is an exciting opportunity for a results-oriented, business-minded recruiter to make a meaningful impact by connecting top-tier clinical talent with a company committed to improving mental health outcomes.

We are seeking an experienced Project Manager to lead and coordinate a portfolio of enterprise infrastructure projects. This role will be responsible for managing complex technology projects including server deployments, network upgrades, cloud migrations, and infrastructure modernization efforts, etc. The successful candidate will work closely with technical teams, vendors, and stakeholders to ensure projects are delivered on time, within budget, and meet business requirements. This role ensures the successful delivery of initiatives, compliance requirements, and operational excellence in a healthcare services environment.

We are seeking an experienced Account Manager to join our Absence Customer Success team. The Account Manager will proactively manage a book of business comprised of ComPsych’s customers. This individual will utilize their relationship management skills to ensure that our services strengthen the overall customer experience. Our Absence Account Manager will ensure that our service delivery is flawless and will maximize the opportunities to sell additional service lines. This individual reports directly to our Absence Customer Success Manager and works closely with the entire department.

The Onsite EAP Counselor is responsible for providing behavioral health support for ComPsych’s EAP program with employees of our Client, located in Portland, Oregon.  This is accomplished through a combination of in-person individual counseling sessions, supervisor consultations, and other training and promotional activities.    The ideal candidate will be a licensed clinician with great interpersonal skills as well as be empathetic, organized, a strong communicator, and able to think critically. Having a background in social work and/or counseling is a very important part of this position as it will be working closely with individuals from different backgrounds, and experiences, and have...

The Network Provider Requests Specialist is responsible for quickly identifying, recruiting, and contracting with mental health providers on an ad-hoc basis relating to special projects, for example on pilot programs, priority accounts etc. contingent on business needs. They will also provide referral sources to clients to support their care. 

This is an exciting opportunity in the large and growing segment of healthcare and well-being. As a senior member of the ComPsych software engineering team, you will work in a dynamic and collaborative work environment. You will use your QA expertise to lead and manage a team through quality assurance efforts on projects critical to business stakeholders. The ideal candidate should be a self-starter who proposes solutions, follows a disciplined approach, and has a “team attitude”. The QA Manager will operate as an integral part of a high-performing technical team and will be expected to clearly communicate project status to management, recruit skilled professional...

The Bilingual Health & Well-Being Coach will consult with clients on topics related to physical and emotional well-being as well as support and contribute to departmental project and program ideation, development, and enhancements.

- As the Clinical Team Lead, your schedule will be Mon.-Fri., 11:30am-8:00pm, and the focus will be to provide clinical coaching and management to your team. - We are seeking an enthusiastic Clinical Team Lead who will have the opportunity to motivate and oversee a team of clinicians who telephonically addresses client concerns by conducting clinical intakes and referring clients to appropriate resources, such as a therapist, counselor or social worker. - You will also have the opportunity to be...

Our Onsite EAP Counselor is responsible for providing direct onsite clinical services at our customer's site in Austin, Texas. The Onsite EAP Counselor will possess a clinical licensure; demonstrate a strong clinical background, and the ability to make quick and accurate clinical decisions. The position requires travel to various locations in and around Austin and flexible hours but not exceeding 40 hours per week.  

The Platform Product Lead will be a key member of the Product team. This role will be responsible for the end-to-end lifecycle of our shared and internal product(s), including strategy, roadmap, feature definition, and execution. Your role will serve as the bridge between our Absence Management operations, sales, customer success, and technology teams, ensuring that we deliver best-in-class solutions that meet user needs and drive business outcomes. As a member of the ComPsych team, we can promise you the opportunity to collaborate with smart, driven colleagues and to continuously expand and strengthen your skills.

The Absence Management Product Lead will be a key member of the Product team. This role will be responsible for the end-to-end lifecycle of our product(s), including strategy, roadmap, feature definition, and execution. Your role will serve as the bridge between our Absence Management operations, sales, customer success, and technology teams, ensuring that we deliver best-in-class solutions that meet user needs and drive business outcomes. As a member of the ComPsych team, we can promise you the opportunity to collaborate with smart, driven colleagues and to continuously expand and strengthen your skills.

We are seeking an enthusiastic Team Lead for our FMLA Customer Support operations unit, who will supervise and lead a team of specialist to administer absence management programs and ensure that our customers, Human Resources team receives the assistance needed in regards to Absence Management products.  This leader will work closely with other departments to ensure customer and client satisfaction.  This individual will report to the Customer Support Manager, and must have a strong business acumen, management experience, and leadership ability.

As a Staff EAP Counselor, you will be responsible for providing full-time direct clinical counseling services at a ComPsych office location in San Antonio, Texas. Service delivery is focused on offering in person counseling but will also include telehealth counseling and additional clinical and counseling related services as needed.   You will have the opportunity to work with diverse clients as well as diverse presenting problems, including depression, anxiety, stress/burnout, grief/loss, relationship concerns, managing...

The Senior Manager of Quality is responsible for the strategic direction, development, and execution of ComPsych's Absence quality programs. This role provides leadership and oversight to the Absence Quality team, ensuring the delivery of high-quality services, compliance with regulatory requirements, and the achievement of exceptional customer satisfaction. The Senior Manager will be instrumental in building and maintaining a customer-defined quality program, driving continuous improvement, and fostering a culture of quality excellence across the organization. This role has a significant impact on ComPsych's operational performance, customer relationships, and overall success.

Our LegalConnect Attorneys provide telephonic legal guidance and resources to diverse clients on a variety of issues. As the worldwide leader in Employee Assistant Programs (EAP), this is an exceptional growth opportunity to use your legal skills to help clients navigate personal legal challenges.

As a Staff EAP Counselor, you will be responsible for providing full-time direct clinical counseling services at a ComPsych office location in Lyndon, Kentucky. Service delivery is focused on offering in person counseling but will also include telehealth counseling and additional clinical and counseling related services as needed.   You will have the opportunity to work with diverse clients as well as diverse presenting problems, including depression, anxiety, stress/burnout, grief/loss, relationship concerns, managing...

The Learning Evaluation Consultant will lead the measurement and reporting function of our Learning & Organizational Excellence department, which delivers thousands of learning events throughout the globe every year. By consulting with stakeholders to understand what information they value most, implementing tools to collect needed data, and creating compelling reports, the Learning Evaluation Consultant will create and present narratives that demonstrate the value of our learning programs to our client organizations.

Our remote full time Telehealth Counselor will provide brief, solution-focused (telephonic and/or video) counseling services. In this role, the Telehealth Counselor is responsible for conducting a comprehensive assessment of the clients’ presenting issues, establishing a treatment plan aimed at resolving identified issues, and facilitating a referral to long-term treatment and/or community resources when clinically appropriate. The ideal candidate has the ability to work independently and flexible schedule to meet client needs.   This is a remote position however interested candidates must be located and licensed in the state of Arizona to be considered and be able to accommodate a working schedule...

Remote Guidance Consultants provide support to diverse global clients on behavioral, emotional health, family, and wellness related issues. As the world’s largest provider of behavioral heath services and managed care, this is an exceptional growth opportunity to use your clinical expertise to help clients navigate their resources and provide in the moment support.

As a Bilingual Guidance Consultant, you will provide support to diverse global clients on behavioral, emotional health, family, and wellness related issues. As the world’s largest provider of behavioral health services and managed care, this is an exceptional growth opportunity to use your clinical expertise to help clients navigate their resources and provide in the moment support.

The Senior Help Desk Technician will respond to, manage, troubleshoot and resolve technical and procedural issues for internal and external customers in an efficient and timely fashion over the phone, in person and through remote connectivity software. The Senior Help Desk Technician will also participate in infrastructure technology projects as assigned.

Our remote full time Telehealth Counselor, licensed in VA, will provide brief, solution-focused (telephonic and/or video) counseling services. In this role, the Telehealth Counselor is responsible for conducting a comprehensive assessment of the clients’ presenting issues, establishing a treatment plan aimed at resolving identified issues, and facilitating a referral to long-term treatment and/or community resources when clinically appropriate. The ideal candidate has 3+ years of clinical counseling experience, the ability to work independently and flexible schedule to meet client needs.

Our remote full time Telehealth Counselor, licensed in TX, will provide brief, solution-focused (telephonic and/or video) counseling services. In this role, the Telehealth Counselor is responsible for conducting a comprehensive assessment of the clients’ presenting issues, establishing a treatment plan aimed at resolving identified issues, and facilitating a referral to long-term treatment and/or community resources when clinically appropriate. The ideal candidate has 3+ years of clinical counseling experience, the ability to work independently and flexible schedule to meet client needs.

Our remote full time Telehealth Counselor, licensed in MO, will provide brief, solution-focused (telephonic and/or video) counseling services. In this role, the Telehealth Counselor is responsible for conducting a comprehensive assessment of the clients’ presenting issues, establishing a treatment plan aimed at resolving identified issues, and facilitating a referral to long-term treatment and/or community resources when clinically appropriate. The ideal candidate has 3+ years of clinical counseling experience, the ability to work independently and flexible schedule to meet client needs.

Our remote full time Telehealth Counselor, licensed in IL, will provide brief, solution-focused (telephonic and/or video) counseling services. In this role, the Telehealth Counselor is responsible for conducting a comprehensive assessment of the clients’ presenting issues, establishing a treatment plan aimed at resolving identified issues, and facilitating a referral to long-term treatment and/or community resources when clinically appropriate. The ideal candidate has 3+ years of clinical counseling experience, the ability to work independently and flexible schedule to meet client...

As a Staff EAP Counselor, you will be responsible for providing full-time direct clinical counseling services at a ComPsych office location in St. Louis, Missouri.  Service delivery is focused on offering in person counseling but will also include telehealth counseling and additional clinical and counseling related services as needed.   You will have the opportunity to work with diverse clients as well as diverse presenting problems, including depression, anxiety, stress/burnout, grief/loss, relationship concerns,...

As a Nebraska based Absence Customer Experience Contact Center Specialist, you will answer incoming calls to assist our customers and their employees with the administration of Family Medical Leave Act (FMLA) rights and responsibilities. This individual will report to a Customer Experience Team Lead, and must have strong attention to detail, customer service experience, commitment to quality, and be comfortable working in a structured fast-paced call center environment.

As a Utah based Absence Customer Experience Contact Center Specialist, you will answer incoming calls to assist our customers and their employees with the administration of Family Medical Leave Act (FMLA) rights and responsibilities. This individual will report to a Customer Experience Team Lead, and must have strong attention to detail, customer service experience, commitment to quality, and be comfortable working in a structured fast-paced call center environment.

As a Wisconsin based Absence Customer Experience Contact Center Specialist, you will answer incoming calls to assist our customers and their employees with the administration of Family Medical Leave Act (FMLA) rights and responsibilities. This individual will report to a Customer Experience Team Lead, and must have strong attention to detail, customer service experience, commitment to quality, and be comfortable working in a structured fast-paced call center environment.

As a Virginia based Absence Customer Experience Contact Center Specialist, you will answer incoming calls to assist our customers and their employees with the administration of Family Medical Leave Act (FMLA) rights and responsibilities. This individual will report to a Customer Experience Team Lead, and must have strong attention to detail, customer service experience, commitment to quality, and be comfortable working in a structured fast-paced call center environment.

As a South Carolina based Absence Customer Experience Contact Center Specialist, you will answer incoming calls to assist our customers and their employees with the administration of Family Medical Leave Act (FMLA) rights and responsibilities. This individual will report to a Customer Experience Team Lead, and must have strong attention to detail, customer service experience, commitment to quality, and be comfortable working in a structured fast-paced call center environment.

As a Pennsylvania based Absence Customer Experience Contact Center Specialist, you will answer incoming calls to assist our customers and their employees with the administration of Family Medical Leave Act (FMLA) rights and responsibilities. This individual will report to a Customer Experience Team Lead, and must have strong attention to detail, customer service experience, commitment to quality, and be comfortable working in a structured fast-paced call center environment.

As a North Carolina based Absence Customer Experience Contact Center Specialist, you will answer incoming calls to assist our customers and their employees with the administration of Family Medical Leave Act (FMLA) rights and responsibilities. This individual will report to a Customer Experience Team Lead, and must have strong attention to detail, customer service experience, commitment to quality, and be comfortable working in a structured fast-paced call center environment.

As an Mississippi based Absence Customer Experience Contact Center Specialist, you will answer incoming calls to assist our customers and their employees with the administration of Family Medical Leave Act (FMLA) rights and responsibilities. This individual will report to a Customer Experience Team Lead, and must have strong attention to detail, customer service experience, commitment to quality, and be comfortable working in a structured fast-paced call center environment.

As a Kansas based Absence Customer Experience Contact Center Specialist, you will answer incoming calls to assist our customers and their employees with the administration of Family Medical Leave Act (FMLA) rights and responsibilities. This individual will report to a Customer Experience Team Lead, and must have strong attention to detail, customer service experience, commitment to quality, and be comfortable working in a structured fast-paced call center environment.

As an Oklahoma based Absence Customer Experience Contact Center Specialist, you will answer incoming calls to assist our customers and their employees with the administration of Family Medical Leave Act (FMLA) rights and responsibilities. This individual will report to a Customer Experience Team Lead, and must have strong attention to detail, customer service experience, commitment to quality, and be comfortable working in a structured fast-paced call center environment.

As an New Mexico based Absence Customer Experience Contact Center Specialist, you will answer incoming calls to assist our customers and their employees with the administration of Family Medical Leave Act (FMLA) rights and responsibilities. This individual will report to a Customer Experience Team Lead, and must have strong attention to detail, customer service experience, commitment to quality, and be comfortable working in a structured fast-paced call center environment.

As a Nevada based Absence Customer Experience Contact Center Specialist, you will answer incoming calls to assist our customers and their employees with the administration of Family Medical Leave Act (FMLA) rights and responsibilities. This individual will report to a Customer Experience Team Lead, and must have strong attention to detail, customer service experience, commitment to quality, and be comfortable working in a structured fast-paced call center environment.

As a Montana based Absence Customer Experience Contact Center Specialist, you will answer incoming calls to assist our customers and their employees with the administration of Family Medical Leave Act (FMLA) rights and responsibilities. This individual will report to a Customer Experience Team Lead, and must have strong attention to detail, customer service experience, commitment to quality, and be comfortable working in a structured fast-paced call center environment.

As an Missouri based Absence Customer Experience Contact Center Specialist, you will answer incoming calls to assist our customers and their employees with the administration of Family Medical Leave Act (FMLA) rights and responsibilities. This individual will report to a Customer Experience Team Lead, and must have strong attention to detail, customer service experience, commitment to quality, and be comfortable working in a structured fast-paced call center environment.

As a Louisiana based Absence Customer Experience Contact Center Specialist, you will answer incoming calls to assist our customers and their employees with the administration of Family Medical Leave Act (FMLA) rights and responsibilities. This individual will report to a Customer Experience Team Lead, and must have strong attention to detail, customer service experience, commitment to quality, and be comfortable working in a structured fast-paced call center environment.

As a Kentucky based Absence Customer Experience Contact Center Specialist, you will answer incoming calls to assist our customers and their employees with the administration of Family Medical Leave Act (FMLA) rights and responsibilities. This individual will report to a Customer Experience Team Lead, and must have strong attention to detail, customer service experience, commitment to quality, and be comfortable working in a structured fast-paced call center environment.

As an Illinois based Absence Customer Experience Contact Center Specialist, you will answer incoming calls to assist our customers and their employees with the administration of Family Medical Leave Act (FMLA) rights and responsibilities. This individual will report to a Customer Experience Team Lead, and must have strong attention to detail, customer service experience, commitment to quality, and be comfortable working in a structured fast-paced call center environment.

As an Idaho based Absence Customer Experience Contact Center Specialist, you will answer incoming calls to assist our customers and their employees with the administration of Family Medical Leave Act (FMLA) rights and responsibilities. This individual will report to a Customer Experience Team Lead, and must have strong attention to detail, customer service experience, commitment to quality, and be comfortable working in a structured fast-paced call center environment.

As an Maine based Absence Customer Experience Contact Center Specialist, you will answer incoming calls to assist our customers and their employees with the administration of Family Medical Leave Act (FMLA) rights and responsibilities. This individual will report to a Customer Experience Team Lead, and must have strong attention to detail, customer service experience, commitment to quality, and be comfortable working in a structured fast-paced call center environment.

As an New Hampshire based Absence Customer Experience Contact Center Specialist, you will answer incoming calls to assist our customers and their employees with the administration of Family Medical Leave Act (FMLA) rights and responsibilities. This individual will report to a Customer Experience Team Lead, and must have strong attention to detail, customer service experience, commitment to quality, and be comfortable working in a structured fast-paced call center environment.

As an Michigan based Absence Customer Experience Contact Center Specialist, you will answer incoming calls to assist our customers and their employees with the administration of Family Medical Leave Act (FMLA) rights and responsibilities. This individual will report to a Customer Experience Team Lead, and must have strong attention to detail, customer service experience, commitment to quality, and be comfortable working in a structured fast-paced call center environment.