We are seeking an enthusiastic Team Lead for our Absence Customer Experience department. The Team Lead of Absence Customer Experience will manage and lead a staff of 20 customer service specialists to administer absence management programs. The Team Lead will work closely with other departments to ensure customer and client satisfaction. This individual will report to the Manager of Absence Customer...
As a Bilingual Absence Claims Specialists you are responsible for processing medical certifications in a high production environment while answering emails and corresponding with customers. This individual will report to a Claims Team Lead and must have strong attention to detail, clerical/administrative experience, and commitment to quality.
Absence Claims Specialists are responsible for processing medical certifications in a high production environment while answering emails and corresponding with customers. This individual will report to a Claims Team Lead and must have strong attention to detail, clerical/administrative experience, and commitment to quality.
As a Nebraska based Absence Customer Experience Contact Center Specialist, you will answer incoming calls to assist our customers and their employees with the administration of Family Medical Leave Act (FMLA) rights and responsibilities. This individual will report to a Customer Experience Team Lead, and must have strong attention to detail, customer service experience, commitment to quality, and be comfortable working in a structured fast-paced call center environment.
As a Utah based Absence Customer Experience Contact Center Specialist, you will answer incoming calls to assist our customers and their employees with the administration of Family Medical Leave Act (FMLA) rights and responsibilities. This individual will report to a Customer Experience Team Lead, and must have strong attention to detail, customer service experience, commitment to quality, and be comfortable working in a structured fast-paced call center environment.
As a Wisconsin based Absence Customer Experience Contact Center Specialist, you will answer incoming calls to assist our customers and their employees with the administration of Family Medical Leave Act (FMLA) rights and responsibilities. This individual will report to a Customer Experience Team Lead, and must have strong attention to detail, customer service experience, commitment to quality, and be comfortable working in a structured fast-paced call center environment.
As a Virginia based Absence Customer Experience Contact Center Specialist, you will answer incoming calls to assist our customers and their employees with the administration of Family Medical Leave Act (FMLA) rights and responsibilities. This individual will report to a Customer Experience Team Lead, and must have strong attention to detail, customer service experience, commitment to quality, and be comfortable working in a structured fast-paced call center environment.
As a South Carolina based Absence Customer Experience Contact Center Specialist, you will answer incoming calls to assist our customers and their employees with the administration of Family Medical Leave Act (FMLA) rights and responsibilities. This individual will report to a Customer Experience Team Lead, and must have strong attention to detail, customer service experience, commitment to quality, and be comfortable working in a structured fast-paced call center environment.
As a Pennsylvania based Absence Customer Experience Contact Center Specialist, you will answer incoming calls to assist our customers and their employees with the administration of Family Medical Leave Act (FMLA) rights and responsibilities. This individual will report to a Customer Experience Team Lead, and must have strong attention to detail, customer service experience, commitment to quality, and be comfortable working in a structured fast-paced call center environment.
As a North Carolina based Absence Customer Experience Contact Center Specialist, you will answer incoming calls to assist our customers and their employees with the administration of Family Medical Leave Act (FMLA) rights and responsibilities. This individual will report to a Customer Experience Team Lead, and must have strong attention to detail, customer service experience, commitment to quality, and be comfortable working in a structured fast-paced call center environment.
As an Mississippi based Absence Customer Experience Contact Center Specialist, you will answer incoming calls to assist our customers and their employees with the administration of Family Medical Leave Act (FMLA) rights and responsibilities. This individual will report to a Customer Experience Team Lead, and must have strong attention to detail, customer service experience, commitment to quality, and be comfortable working in a structured fast-paced call center environment.
As a Kansas based Absence Customer Experience Contact Center Specialist, you will answer incoming calls to assist our customers and their employees with the administration of Family Medical Leave Act (FMLA) rights and responsibilities. This individual will report to a Customer Experience Team Lead, and must have strong attention to detail, customer service experience, commitment to quality, and be comfortable working in a structured fast-paced call center environment.
As an Oklahoma based Absence Customer Experience Contact Center Specialist, you will answer incoming calls to assist our customers and their employees with the administration of Family Medical Leave Act (FMLA) rights and responsibilities. This individual will report to a Customer Experience Team Lead, and must have strong attention to detail, customer service experience, commitment to quality, and be comfortable working in a structured fast-paced call center environment.
As a Bilingual Absence Customer Experience Contact Center Specialist, you will answer incoming calls to assist our customers and their employees with the administration of Family Medical Leave Act (FMLA) rights and responsibilities. This individual will report to a Customer Experience Team Lead, and must have strong attention to detail, customer service experience, commitment to quality, and be comfortable working in a structured fast-paced call center environment.
As an Tennessee based Absence Customer Experience Contact Center Specialist, you will answer incoming calls to assist our customers and their employees with the administration of Family Medical Leave Act (FMLA) rights and responsibilities. This individual will report to a Customer Experience Team Lead, and must have strong attention to detail, customer service experience, commitment to quality, and be comfortable working in a structured fast-paced call center environment.
As an New Hampshire based Absence Customer Experience Contact Center Specialist, you will answer incoming calls to assist our customers and their employees with the administration of Family Medical Leave Act (FMLA) rights and responsibilities. This individual will report to a Customer Experience Team Lead, and must have strong attention to detail, customer service experience, commitment to quality, and be comfortable working in a structured fast-paced call center environment.
As an Michigan based Absence Customer Experience Contact Center Specialist, you will answer incoming calls to assist our customers and their employees with the administration of Family Medical Leave Act (FMLA) rights and responsibilities. This individual will report to a Customer Experience Team Lead, and must have strong attention to detail, customer service experience, commitment to quality, and be comfortable working in a structured fast-paced call center environment.
As an Maine based Absence Customer Experience Contact Center Specialist, you will answer incoming calls to assist our customers and their employees with the administration of Family Medical Leave Act (FMLA) rights and responsibilities. This individual will report to a Customer Experience Team Lead, and must have strong attention to detail, customer service experience, commitment to quality, and be comfortable working in a structured fast-paced call center environment.
As an Iowa based Absence Customer Experience Contact Center Specialist, you will answer incoming calls to assist our customers and their employees with the administration of Family Medical Leave Act (FMLA) rights and responsibilities. This individual will report to a Customer Experience Team Lead, and must have strong attention to detail, customer service experience, commitment to quality, and be comfortable working in a structured fast-paced call center environment.
As an Indiana based Absence Customer Experience Contact Center Specialist, you will answer incoming calls to assist our customers and their employees with the administration of Family Medical Leave Act (FMLA) rights and responsibilities. This individual will report to a Customer Experience Team Lead, and must have strong attention to detail, customer service experience, commitment to quality, and be comfortable working in a structured fast-paced call center environment.
As an Georgia based Absence Customer Experience Contact Center Specialist, you will answer incoming calls to assist our customers and their employees with the administration of Family Medical Leave Act (FMLA) rights and responsibilities. This individual will report to a Customer Experience Team Lead, and must have strong attention to detail, customer service experience, commitment to quality, and be comfortable working in a structured fast-paced call center environment.
As an Florida based Absence Customer Experience Contact Center Specialist, you will answer incoming calls to assist our customers and their employees with the administration of Family Medical Leave Act (FMLA) rights and responsibilities. This individual will report to a Customer Experience Team Lead, and must have strong attention to detail, customer service experience, commitment to quality, and be comfortable working in a structured fast-paced call center environment.
As an Delaware based Absence Customer Experience Contact Center Specialist, you will answer incoming calls to assist our customers and their employees with the administration of Family Medical Leave Act (FMLA) rights and responsibilities. This individual will report to a Customer Experience Team Lead, and must have strong attention to detail, customer service experience, commitment to quality, and be comfortable working in a structured fast-paced call center environment.
As an Alabama based Absence Customer Experience Contact Center Specialist, you will answer incoming calls to assist our customers and their employees with the administration of Family Medical Leave Act (FMLA) rights and responsibilities. This individual will report to a Customer Experience Team Lead, and must have strong attention to detail, customer service experience, commitment to quality, and be comfortable working in a structured fast-paced call center environment.
As an Arkansas based Absence Customer Experience Contact Center Specialist, you will answer incoming calls to assist our customers and their employees with the administration of Family Medical Leave Act (FMLA) rights and responsibilities. This individual will report to a Customer Experience Team Lead, and must have strong attention to detail, customer service experience, commitment to quality, and be comfortable working in a structured fast-paced call center environment.
We are seeking a Data Engineer to help design and develop our new Data Platform. You will assist in building, administering, and creating ETL pipelines to ingest data from various sources into the platform. Success in this role requires excellent business acumen and communication skills, along with the ability to collaborate with business owners to understand their data requirements and guide data-related decisions using your ETL expertise.
This role also requires the ability to quickly learn new tools and technologies. You should...
We are seeking an enthusiastic and highly skilled and experienced Absence Management Team Lead with demonstrated internal and external managed claims teams. The Team Lead will be responsible for ensuring the productivity, quality of work, and growth of the team, while fostering strong partnerships with both internal and external teams. The successful candidate will have a proven record of accomplishment in vendor relations management, team leadership, and project delivery, with a focus on driving continuous improvement and expanding the scope of work.
We are seeking an enthusiastic and highly skilled and experienced Absence Management Team Lead with demonstrated internal and external managed claims teams. The Team Lead will be responsible for ensuring the productivity, quality of work, and growth of the team, while fostering strong partnerships with both internal and external teams. The successful candidate will have a proven record of accomplishment in vendor relations management, team leadership, and project delivery, with a focus on driving continuous improvement and expanding the scope of work.
We are seeking a skilled and detail-oriented Marketing Operations Specialist to join our dynamic marketing team. In this role, you will play a key part in supporting the processes, technology, and data analysis that drive our marketing efforts. You will help maintain
ComPsych is seeking a proven and driven Director of Product Marketing to build and lead the product marketing function. This is a unique opportunity for a builder to shape the vision, structure, frameworks, and processes that will help clearly differentiate ComPsych as the leader in comprehensive mental health, well-being and absence management. This role will shape how ComPsych solutions are positioned in the market, develop the tools that empower sales and client success teams, and ensure the product story resonates with customers and prospects.
This position reports to the Vice President of Marketing and will...
Our remote full time Telehealth Counselor, licensed in MI, will provide brief, solution-focused (telephonic and/or video) counseling services. In this role, the Telehealth Counselor is responsible for conducting a comprehensive assessment of the clients’ presenting issues, establishing a treatment plan aimed at resolving identified issues, and facilitating a referral to long-term treatment and/or community resources when clinically appropriate. The ideal candidate has 3+ years of clinical counseling experience, the ability to work independently and flexible schedule to meet client needs.
The Vice President, Customer Success Partnerships will implement strategic initiatives and lead a team of experienced customer success leaders, account managers and support staff. This individual will ensure that each team member successfully manages their book of business from contract signing through implementation and strategic account management and development. The VP will make sure that the team clearly articulates ComPsych's value proposition to their customers so that every customer sees us as a valued, strategic partner
Bilingual Spanish Guidance Specialists provide support to diverse global EAP clients on behavioral, mental health, family, and wellness related issues. As the world’s largest provider of EAP and managed care, this is an exceptional growth opportunity to use your clinical expertise to help clients navigate their resources and provide in the moment support.
Guidance Specialists provide support to diverse global clients on behavioral, mental health, family, and wellness related issues. As the world’s largest provider of behavioral heath services and managed care, this is an exceptional growth opportunity to use your clinical expertise to help clients navigate their resources and provide in the moment support.
We are seeking an enthusiastic professional capable of proactively building and maintaining positive customer relationships. The Absence Account Representative will be responsible for working with the management team to meet and exceed client expectations. This role will serve as a liaison between clients and internal departments and deliver information to ensure understanding of procedures and services.
Our remote full time Telehealth Counselor, licensed in North Carolina, will provide brief, solution-focused (telephonic and/or video) counseling services. In this role, the Telehealth Counselor is responsible for conducting a comprehensive assessment of the clients’ presenting issues, establishing a treatment plan aimed at resolving identified issues, and facilitating a referral to long-term treatment and/or community resources when clinically appropriate. The ideal candidate has 3+ years of clinical counseling experience, and the ability to work independently and flexible schedule to meet client needs.
ComPsych is seeking a talented Absence Client Support Analyst to be responsible for developing, implementing and sustaining quality assurance/control programs to ensure effective and efficient policies, processes, and procedures are aligned and followed. In this role, the Absence Client Support Analyst will conduct quality reviews and deliver results to appropriate stakeholders and develops action plans for success. It is imperative that this individual must have a strong attention to detail, customer service experience, written and verbal communication skills, and commitment to quality.
We are seeking an experienced Network and Telecom Manager to lead our global network infrastructure and telecommunications operations. This strategic role requires a technical leader who can manage complex network environments, oversee multiple data centers, and ensure seamless communication systems across our organization. The ideal candidate will bring deep expertise in enterprise networking, unified communications platforms, and vendor relationship management. You will plan and drive network and telecom efficiency initiatives to achieve optimal levels of operations and KPI targets. You...
As a member of the level 3 engineering team, you will be one of the highest technical escalation points, leading various infrastructure efforts, managing projects across members of various teams, and identifying, designing, and deploying new solutions. This is a highly focused Virtualization Engineering role and requires someone with deep technical knowledge of virtualization technologies.
We are seeking a Web Developer to play a key role in implementing UI/UX bug fixes, enhancements, and best practices. This role will also support efforts to improve our approach to web design, usability, and accessibility across all web applications. This is a hands-on technical role that requires expertise in front-end web technologies, with a strong emphasis on HTML, JavaScript, CSS, and Angular. This role will work closely with design, development, and product teams to ensure our web applications are not only functional and beautiful but also accessible to all users.
We are seeking a highly skilled Systems Engineer with extensive experience in Windows products and Azure to join our IT team. The ideal candidate will play a critical role in managing, supporting, and enhancing our IT infrastructure, with a heavy emphasis on troubleshooting Windows systems, Active Directory, M365 products, and Azure. This role demands a deep understanding of Windows environments, commonly used corporate applications, and a solid background in VMware. Familiarity with Linux systems is a plus.
Guidance Consultants provide direct support to our client located remotely on behavioral, emotional health, family, and wellness related issues. As the world’s largest provider of EAP and managed care, this is an exceptional growth opportunity to use your clinical expertise to help clients navigate their resources and provide in the moment support.
ComPsych seeks a dynamic and well-seasoned Senior Telecom Engineer to join our innovative team as a Telecom Engineer specializing in Genesys Cloud CX and Workforce Management. In this role, you will be pivotal in deploying, optimizing, and maintaining our contact center solutions to enhance customer and employee engagement and improve operational efficiency. This position requires a strong understanding of telecommunications and Genesys Cloud CX and Workforce management platforms.
Our Onsite EAP Counselor is responsible for providing direct onsite clinical services at our customer's site in Austin, Texas. The Onsite EAP Counselor will possess a clinical licensure; demonstrate a strong clinical background, and the ability to make quick and accurate clinical decisions.
Our Onsite EAP Counselor is responsible for providing direct onsite clinical services at our customer's site in Andover, MA. As the world’s largest provider of EAP and Managed Care, this is an exceptional opportunity to use your clinical expertise to help support customer employees who are seeking EAP services. This position requires a senior clinical licensed professional with sound clinical judgement.
We are seeking an experienced Project Manager to lead and coordinate a portfolio of enterprise infrastructure projects. This role will be responsible for managing complex technology projects including server deployments, network upgrades, cloud migrations, and infrastructure modernization efforts, etc. The successful candidate will work closely with technical teams, vendors, and stakeholders to ensure projects are delivered on time, within budget, and meet business requirements. This role ensures the successful delivery of initiatives, compliance requirements, and operational excellence in a healthcare services environment.
Guidance Consultants provide direct support to our client located remotely on behavioral, emotional health, family, and wellness related issues. As the world’s largest provider of EAP and managed care, this is an exceptional growth opportunity to use your clinical expertise to help clients navigate their resources and provide in the moment support.
Guidance Consultants provide direct support to our client located remotely on behavioral, emotional health, family, and wellness related issues. As the world’s largest provider of EAP and managed care, this is an exceptional growth opportunity to use your clinical expertise to help clients navigate their resources and provide in the moment support.
The Senior Help Desk Technician will respond to, manage, troubleshoot and resolve technical and procedural issues for internal and external customers in an efficient and timely fashion over the phone, in person and through remote connectivity software. The Senior Help Desk Technician will also participate in infrastructure technology projects as assigned.
As a Texas based Absence Customer Experience Contact Center Specialist, you will answer incoming calls to assist our customers and their employees with the administration of Family Medical Leave Act (FMLA) rights and responsibilities. This individual will report to a Customer Experience Team Lead, and must have strong attention to detail, customer service experience, commitment to quality, and be comfortable working in a structured fast-paced call center environment.
