The Operations Support Specialist has a hybrid schedule, and is an integral role in streamlining department workflow, coordinating key deliverables for the Director.
Major stressors in our lives often coincide with significant milestones: having children, caring for an aging parent, beginning college, getting married, moving and more. Our Work-Life customers receive unlimited assistance with child care, adoption, education, elder care, health care, pet care, and personal convenience needs.
We have a flexible M-F schedule,...
As a member of the Level 3 Engineering team, this role serves as a senior technical resource and one of the highest escalation points for the enterprise virtualization platform. The Senior Virtualization Engineer is a hands-on role responsible for complex infrastructure initiatives, supporting projects across multiple technology teams, and driving the identification, design, and deployment of new virtualization solutions. Deep expertise in virtualization technologies is required to ensure platform reliability, performance, security, and alignment with business objectives
The Network Specialist - Provider Recruiter is responsible for identifying, recruiting, and onboarding high-quality behavioral health professionals, including psychiatrists, psychologists, social workers, full-time counselors, and onsite counselors to support ComPsych’s Employee Assistance Program (EAP) and behavioral health services. This role applies critical thinking and strategic talent acquisition practices to build and maintain a robust provider network aligned with organizational goals.
As a Texas based Absence Customer Experience Contact Center Specialist, you will answer incoming calls to assist our customers and their employees with the administration of Family Medical Leave Act (FMLA) rights and responsibilities. This individual will report to a Customer Experience Team Lead, and must have strong attention to detail, customer service experience, commitment to quality, and be comfortable working in a structured fast-paced call center environment.
As a Montana based Absence Customer Experience Contact Center Specialist, you will answer incoming calls to assist our customers and their employees with the administration of Family Medical Leave Act (FMLA) rights and responsibilities. This individual will report to a Customer Experience Team Lead, and must have strong attention to detail, customer service experience, commitment to quality, and be comfortable working in a structured fast-paced call center environment.
As an Missouri based Absence Customer Experience Contact Center Specialist, you will answer incoming calls to assist our customers and their employees with the administration of Family Medical Leave Act (FMLA) rights and responsibilities. This individual will report to a Customer Experience Team Lead, and must have strong attention to detail, customer service experience, commitment to quality, and be comfortable working in a structured fast-paced call center environment.
As a Kentucky based Absence Customer Experience Contact Center Specialist, you will answer incoming calls to assist our customers and their employees with the administration of Family Medical Leave Act (FMLA) rights and responsibilities. This individual will report to a Customer Experience Team Lead, and must have strong attention to detail, customer service experience, commitment to quality, and be comfortable working in a structured fast-paced call center environment.
As an Illinois based Absence Customer Experience Contact Center Specialist, you will answer incoming calls to assist our customers and their employees with the administration of Family Medical Leave Act (FMLA) rights and responsibilities. This individual will report to a Customer Experience Team Lead, and must have strong attention to detail, customer service experience, commitment to quality, and be comfortable working in a structured fast-paced call center environment.
The Network Specialist- Provider Relations builds and maintains our relationships with the ComPsych network of psychiatrists, psychologists, social workers, and counselors in order for us to assist our clients with their EAP and behavioral health needs.
As an Idaho based Absence Customer Experience Contact Center Specialist, you will answer incoming calls to assist our customers and their employees with the administration of Family Medical Leave Act (FMLA) rights and responsibilities. This individual will report to a Customer Experience Team Lead, and must have strong attention to detail, customer service experience, commitment to quality, and be comfortable working in a structured fast-paced call center environment.
As a Health & Well-Being Coach in ComPsych’s Health & Well-Being department, you will consult with clients on topics related to physical and emotional well-being as well as contribute to departmental project and program initiatives.
As a Bilingual Absence Customer Experience Contact Center Specialist, you will answer incoming calls to assist our customers and their employees with the administration of Family Medical Leave Act (FMLA) rights and responsibilities. This individual will report to a Customer Experience Team Lead, and must have strong attention to detail, customer service experience, commitment to quality, and be comfortable working in a structured fast-paced call center environment.
As a Tennessee based Absence Customer Experience Contact Center Specialist, you will answer incoming calls to assist our customers and their employees with the administration of Family Medical Leave Act (FMLA) rights and responsibilities. This individual will report to a Customer Experience Team Lead, and must have strong attention to detail, customer service experience, commitment to quality, and be comfortable working in a structured fast-paced call center environment.
As a Michigan based Absence Customer Experience Contact Center Specialist, you will answer incoming calls to assist our customers and their employees with the administration of Family Medical Leave Act (FMLA) rights and responsibilities. This individual will report to a Customer Experience Team Lead, and must have strong attention to detail, customer service experience, commitment to quality, and be comfortable working in a structured fast-paced call center environment.
As a Maine based Absence Customer Experience Contact Center Specialist, you will answer incoming calls to assist our customers and their employees with the administration of Family Medical Leave Act (FMLA) rights and responsibilities. This individual will report to a Customer Experience Team Lead, and must have strong attention to detail, customer service experience, commitment to quality, and be comfortable working in a structured fast-paced call center environment.
As an Indiana based Absence Customer Experience Contact Center Specialist, you will answer incoming calls to assist our customers and their employees with the administration of Family Medical Leave Act (FMLA) rights and responsibilities. This individual will report to a Customer Experience Team Lead, and must have strong attention to detail, customer service experience, commitment to quality, and be comfortable working in a structured fast-paced call center environment.
As a Georgia based Absence Customer Experience Contact Center Specialist, you will answer incoming calls to assist our customers and their employees with the administration of Family Medical Leave Act (FMLA) rights and responsibilities. This individual will report to a Customer Experience Team Lead, and must have strong attention to detail, customer service experience, commitment to quality, and be comfortable working in a structured fast-paced call center environment.
As a Florida based Absence Customer Experience Contact Center Specialist, you will answer incoming calls to assist our customers and their employees with the administration of Family Medical Leave Act (FMLA) rights and responsibilities. This individual will report to a Customer Experience Team Lead, and must have strong attention to detail, customer service experience, commitment to quality, and be comfortable working in a structured fast-paced call center environment.
As an Alabama based Absence Customer Experience Contact Center Specialist, you will answer incoming calls to assist our customers and their employees with the administration of Family Medical Leave Act (FMLA) rights and responsibilities. This individual will report to a Customer Experience Team Lead, and must have strong attention to detail, customer service experience, commitment to quality, and be comfortable working in a structured fast-paced call center environment.
As a Bilingual Absence Claims Specialists you are responsible for processing medical certifications in a high production environment while answering emails and corresponding with customers. This individual will report to a Claims Team Lead and must have strong attention to detail, clerical/administrative experience, and commitment to quality.
Absence Claims Specialists are responsible for processing medical certifications in a high production environment while answering emails and corresponding with customers. This individual will report to a Claims Team Lead and must have strong attention to detail, clerical/administrative experience, and commitment to quality.
As a Wisconsin based Absence Customer Experience Contact Center Specialist, you will answer incoming calls to assist our customers and their employees with the administration of Family Medical Leave Act (FMLA) rights and responsibilities. This individual will report to a Customer Experience Team Lead, and must have strong attention to detail, customer service experience, commitment to quality, and be comfortable working in a structured fast-paced call center environment.
As a Virginia based Absence Customer Experience Contact Center Specialist, you will answer incoming calls to assist our customers and their employees with the administration of Family Medical Leave Act (FMLA) rights and responsibilities. This individual will report to a Customer Experience Team Lead, and must have strong attention to detail, customer service experience, commitment to quality, and be comfortable working in a structured fast-paced call center environment.
As a South Carolina based Absence Customer Experience Contact Center Specialist, you will answer incoming calls to assist our customers and their employees with the administration of Family Medical Leave Act (FMLA) rights and responsibilities. This individual will report to a Customer Experience Team Lead, and must have strong attention to detail, customer service experience, commitment to quality, and be comfortable working in a structured fast-paced call center environment.
As a Pennsylvania based Absence Customer Experience Contact Center Specialist, you will answer incoming calls to assist our customers and their employees with the administration of Family Medical Leave Act (FMLA) rights and responsibilities. This individual will report to a Customer Experience Team Lead, and must have strong attention to detail, customer service experience, commitment to quality, and be comfortable working in a structured fast-paced call center environment.
As a North Carolina based Absence Customer Experience Contact Center Specialist, you will answer incoming calls to assist our customers and their employees with the administration of Family Medical Leave Act (FMLA) rights and responsibilities. This individual will report to a Customer Experience Team Lead, and must have strong attention to detail, customer service experience, commitment to quality, and be comfortable working in a structured fast-paced call center environment.
As an Mississippi based Absence Customer Experience Contact Center Specialist, you will answer incoming calls to assist our customers and their employees with the administration of Family Medical Leave Act (FMLA) rights and responsibilities. This individual will report to a Customer Experience Team Lead, and must have strong attention to detail, customer service experience, commitment to quality, and be comfortable working in a structured fast-paced call center environment.
Guidance Consultants provide direct support to our client located remotely on behavioral, emotional health, family, and wellness related issues. As the world’s largest provider of EAP and managed care, this is an exceptional growth opportunity to use your clinical expertise to help clients navigate their resources and provide in the moment support.
Guidance Consultants provide direct support to our client located remotely on behavioral, emotional health, family, and wellness related issues. As the world’s largest provider of EAP and managed care, this is an exceptional growth opportunity to use your clinical expertise to help clients navigate their resources and provide in the moment support.
The Account Representative is responsible for a portfolio of customers across various industries and proactively builds and maintains strong relationships. This role utilizes communication and analytical skills to understand customer needs, align services accordingly, and ensure flawless service delivery. The Account Representative is accountable for customer satisfaction, retention, and sustained account profitability.
We are seeking an experienced Account Manager to join our Absence Customer Success team. The Account Manager will proactively manage a book of business comprised of ComPsych’s customers. This individual will utilize their relationship management skills to ensure that our services strengthen the overall customer experience. Our Absence Account Manager will ensure that our service delivery is flawless and will maximize the opportunities to sell additional service lines. This individual reports directly to our Absence Customer Success Manager and works closely with the entire department.
This position is ideal for a Product Manager who values excellence and thrives in a fast-paced, collaborative environment. As a key member of the Product Team, this role is responsible for the strategy and execution of the organization’s integration platform, treating APIs as a core product that supports Behavioral Health and Absence Management operations, sales, customer success, and technology teams. The Product Manager ensures the delivery of high-quality, user-centered solutions that drive business outcomes while working independently and in close collaboration with cross-functional stakeholders. This role reports to the Product Lead and offers the opportunity to work alongside high-performing colleagues while continuously...
We are seeking a highly skilled Systems Engineer with extensive experience in Windows products and Azure to join our IT team. The ideal candidate will play a critical role in managing, supporting, and enhancing our IT infrastructure, with a heavy emphasis on troubleshooting Windows systems, Active Directory, M365 products, and Azure. This role demands a deep understanding of Windows environments, commonly used corporate applications, and a solid background in VMware. Familiarity with Linux systems is a plus.
We are seeking a Director of Partner Operations to oversee all aspects of operational partner relationships within the Absence team, driving operational excellence and consistent, high-quality service delivery.
The ideal candidate is a collaborative, dynamic, and highly energized leader who brings strong strategic thinking, creativity, and intellectual curiosity to explore new approaches for achieving company goals.
As a member of the Level 3 Engineering team, this role serves as a senior technical leader and one of the highest escalation points for the enterprise virtualization platform. The Senior Virtualization Engineer, Team Lead- provides day-to-day technical leadership for a team of virtualization engineers, guiding design decisions, setting engineering standards, and mentoring team members while remaining hands-on. This is a hands-on role that leads complex infrastructure initiatives, manages and coordinates projects across multiple technology teams, and drives the identification, design, and deployment of new virtualization solutions. Deep expertise in virtualization technologies is...
ComPsych seeks a dynamic and well-seasoned Senior Telecom Engineer to join our innovative team as a Telecom Engineer specializing in Genesys Cloud CX and Workforce Management. In this role, you will be pivotal in deploying, optimizing, and maintaining our contact center solutions to enhance customer and employee engagement and improve operational efficiency. This position requires a strong understanding of telecommunications and Genesys Cloud CX and Workforce management platforms.
The Business Development Executive will be responsible for targeting prospect companies directly and through brokers and consultants to drive new absence sales. This individual will play a significant role in driving the growth of the absence product set with an innovative company that has been administering leave and ADA services since 2000.
As an Arizona based Absence Customer Experience Contact Center Specialist, you will answer incoming calls to assist our customers and their employees with the administration of Family Medical Leave Act (FMLA) rights and responsibilities. This individual will report to a Customer Experience Team Lead, and must have strong attention to detail, customer service experience, commitment to quality, and be comfortable working in a structured fast-paced call center environment.
We are seeking an experienced Network and Telecom Manager to lead our global network infrastructure and telecommunications operations. This strategic role requires a technical leader who can manage complex network environments, oversee multiple data centers, and ensure seamless communication systems across our organization. The ideal candidate will bring deep expertise in enterprise networking, unified communications platforms, and vendor relationship management. You will plan and drive network and telecom efficiency initiatives to achieve optimal levels of operations and KPI targets. You will maintain existing systems, provide technical guidance, and manage...
We are seeking a Data Engineer to help design and develop our new Data Platform. You will assist in building, administering, and creating ETL pipelines to ingest data from various sources into the platform. Success in this role requires excellent business acumen and communication skills, along with the ability to collaborate with business owners to understand their data requirements and guide data-related decisions using your ETL expertise.
This role also requires the ability to quickly learn new tools and technologies. You should...
Our remote full time Telehealth Counselor, licensed in IL, will provide brief, solution-focused (telephonic and/or video) counseling services. In this role, the Telehealth Counselor is responsible for conducting a comprehensive assessment of the clients’ presenting issues, establishing a treatment plan aimed at resolving identified issues, and facilitating a referral to long-term treatment and/or community resources when clinically appropriate. The ideal candidate has 3+ years of clinical counseling experience, the ability to work independently and flexible schedule to meet client needs.
ComPsych is seeking a proven and driven Director of Product Marketing to build and lead the product marketing function. This is a unique opportunity for a builder to shape the vision, structure, frameworks, and processes that will help clearly differentiate ComPsych as the leader in comprehensive mental health, well-being and absence management. This role will shape how ComPsych solutions are positioned in the market, develop the tools that empower sales and client success teams, and ensure the product story resonates with customers and prospects.
This position reports to the...
