We are seeking an enthusiastic Team Lead for our FMLA Claims Team who will supervise and lead a team of Claims Specialists and Experts to administer absence management programs. This leader will work closely with other departments to ensure customer and client satisfaction. This individual will report to the FMLA Claims Manager and must have a strong business acumen, management experience, and leadership ability.

Reporting to the Director, Guidance Resources WFM Operations, this role is essential to the successful operation of the Guidance Resources Unit contact center operations related to workforce management and operational telephony management. The role involves both strategic workforce forecasting and planning as well as day-to-day oversight of shifts, schedule adherence and service level results. The role includes forecasting and scheduling in a multi-channel 24/7 environment with both an onsite and remote workforce.   

Our full-time Staff EAP Counselor is responsible for providing direct clinical counseling services at ComPsych Canada office location; service delivery via in-person and telehealth counseling; and additional clinical and counseling related services as needed.

We are looking for an inside sales professional to play a significant role in driving the growth of an innovative company with a proven product. The Business Development Consultant will conduct research and prospect potential customers to help generate qualified sales leads. This position involves internet research, networking, cold-calling and investigative skills. The position would offer a base salary as well as an aggressive commission structure within a growing company.

Our remote full time Telehealth Counselor, licensed in NC, will provide brief, solution-focused (telephonic and/or video) counseling services. In this role, the Telehealth Counselor is responsible for conducting a comprehensive assessment of the clients’ presenting issues, establishing a treatment plan aimed at resolving identified issues, and facilitating a referral to long-term treatment and/or community resources when clinically appropriate. The ideal candidate has the ability to work independently and flexible schedule to meet client needs.

Our remote full time Telehealth Counselor, licensed in Ohio, will provide brief, solution-focused (telephonic and/or video) counseling services. In this role, the Telehealth Counselor is responsible for conducting a comprehensive assessment of the clients’ presenting issues, establishing a treatment plan aimed at resolving identified issues, and facilitating a referral to long-term treatment and/or community resources when clinically appropriate. The ideal candidate has the ability to work independently and flexible schedule to meet client needs.

Our remote full time Telehealth Counselor, licensed in GA, will provide brief, solution-focused (telephonic and/or video) counseling services. In this role, the Telehealth Counselor is responsible for conducting a comprehensive assessment of the clients’ presenting issues, establishing a treatment plan aimed at resolving identified issues, and facilitating a referral to long-term treatment and/or community resources when clinically appropriate. The ideal candidate has the ability to work independently and flexible schedule to meet client needs.

Our remote full time Telehealth Counselor will provide brief, solution-focused (telephonic and/or video) counseling services. In this role, the Telehealth Counselor is responsible for conducting a comprehensive assessment of the clients’ presenting issues, establishing a treatment plan aimed at resolving identified issues, and facilitating a referral to long-term treatment and/or community resources when clinically appropriate. The ideal candidate has the ability to work independently and flexible schedule to meet client needs.

We are seeking a highly skilled Systems Engineer with extensive experience in Windows products and Azure to join our IT team. The ideal candidate will play a critical role in managing, supporting, and enhancing our IT infrastructure, with a heavy emphasis on troubleshooting Windows systems, Active Directory, M365 products, and Azure. This role demands a deep understanding of Windows environments, commonly used corporate applications, and a solid background in VMware. Familiarity with Linux systems is a plus.

We are seeking a highly skilled Systems Engineer with extensive experience in Linux systems to join our IT team. The ideal candidate will play a critical role in managing, supporting, and enhancing our IT infrastructure, with a heavy emphasis on troubleshooting Linux systems. This role demands a deep understanding of Linux environments, commonly used corporate applications, and a solid background in VMware or another virtualization platform. Familiarity with Windows systems and/or Azure is a plus.

The Business Development Manager will be responsible for further scaling out ComPsych’s commercial presence within Continental Europe. Centrally based in Luxembourg, this person will be tasked with targeting prospect companies and partners to drive new sales, playing a significant role in this new regional growth and development strategies.

Major stressors in our lives often coincide with significant milestones: having children, caring for an aging parent, beginning college, getting married, moving and more. Our Work-Life customers receive unlimited assistance with child care, adoption, education, elder care, health care, pet care, and personal convenience needs.   The Work-Life Administrative Assistant has an integral role in streamlining department workflow and coordinating key deliverables for the Director.  

The Clinical Network Provider Requests Specialist (Remote option available) is responsible for quickly identifying, recruiting, and contracting with mental health providers on an ad-hoc basis due to the special requests and/or needs of our clients.

As a Tennessee based FMLA Customer Experience Contact Center Specialist, you will answer incoming calls to assist our customers and their employees with the administration of Family Medical Leave Act (FMLA) rights and responsibilities. This individual will report to a Customer Experience Team Lead, and must have strong attention to detail, customer service experience, commitment to quality, and be comfortable working in a structured fast-paced call center environment.

As an Michigan based FMLA Customer Experience Contact Center Specialist, you will answer incoming calls to assist our customers and their employees with the administration of Family Medical Leave Act (FMLA) rights and responsibilities. This individual will report to a Customer Experience Team Lead, and must have strong attention to detail, customer service experience, commitment to quality, and be comfortable working in a structured fast-paced call center environment.

As an Indiana based FMLA Customer Experience Contact Center Specialist, you will answer incoming calls to assist our customers and their employees with the administration of Family Medical Leave Act (FMLA) rights and responsibilities. This individual will report to a Customer Experience Team Lead, and must have strong attention to detail, customer service experience, commitment to quality, and be comfortable working in a structured fast-paced call center environment.

As an Georgia based FMLA Customer Experience Contact Center Specialist, you will answer incoming calls to assist our customers and their employees with the administration of Family Medical Leave Act (FMLA) rights and responsibilities. This individual will report to a Customer Experience Team Lead, and must have strong attention to detail, customer service experience, commitment to quality, and be comfortable working in a structured fast-paced call center environment.

As an Florida based FMLA Customer Experience Contact Center Specialist, you will answer incoming calls to assist our customers and their employees with the administration of Family Medical Leave Act (FMLA) rights and responsibilities. This individual will report to a Customer Experience Team Lead, and must have strong attention to detail, customer service experience, commitment to quality, and be comfortable working in a structured fast-paced call center environment.

As an Arkansas based FMLA Customer Experience Contact Center Specialist, you will answer incoming calls to assist our customers and their employees with the administration of Family Medical Leave Act (FMLA) rights and responsibilities. This individual will report to a Customer Experience Team Lead, and must have strong attention to detail, customer service experience, commitment to quality, and be comfortable working in a structured fast-paced call center environment.

As an Alabama based FMLA Customer Experience Contact Center Specialist, you will answer incoming calls to assist our customers and their employees with the administration of Family Medical Leave Act (FMLA) rights and responsibilities. This individual will report to a Customer Experience Team Lead, and must have strong attention to detail, customer service experience, commitment to quality, and be comfortable working in a structured fast-paced call center environment.

As an Missouri based FMLA Customer Experience Contact Center Specialist, you will answer incoming calls to assist our customers and their employees with the administration of Family Medical Leave Act (FMLA) rights and responsibilities. This individual will report to a Customer Experience Team Lead, and must have strong attention to detail, customer service experience, commitment to quality, and be comfortable working in a structured fast-paced call center environment.

As a Bilingual Spanish FMLA Claims Specialists you are responsible for processing medical certifications in a high production environment while answering emails and corresponding with customers. This individual will report to a Claims Team Lead and must have strong attention to detail, clerical/administrative experience, and commitment to quality.

As a Kentucky based FMLA Customer Experience Contact Center Specialist, you will answer incoming calls to assist our customers and their employees with the administration of Family Medical Leave Act (FMLA) rights and responsibilities. This individual will report to a Customer Experience Team Lead, and must have strong attention to detail, customer service experience, commitment to quality, and be comfortable working in a structured fast-paced call center environment.

As an Arizona based FMLA Customer Experience Contact Center Specialist, you will answer incoming calls to assist our customers and their employees with the administration of Family Medical Leave Act (FMLA) rights and responsibilities. This individual will report to a Customer Experience Team Lead, and must have strong attention to detail, customer service experience, commitment to quality, and be comfortable working in a structured fast-paced call center environment.

As a Wisconsin based FMLA Customer Experience Contact Center Specialist, you will answer incoming calls to assist our customers and their employees with the administration of Family Medical Leave Act (FMLA) rights and responsibilities. This individual will report to a Customer Experience Team Lead, and must have strong attention to detail, customer service experience, commitment to quality, and be comfortable working in a structured fast-paced call center environment.

As an Iowa based FMLA Customer Experience Contact Center Specialist, you will answer incoming calls to assist our customers and their employees with the administration of Family Medical Leave Act (FMLA) rights and responsibilities. This individual will report to a Customer Experience Team Lead, and must have strong attention to detail, customer service experience, commitment to quality, and be comfortable working in a structured fast-paced call center environment.

As a Pennsylvania based FMLA Customer Experience Contact Center Specialist, you will answer incoming calls to assist our customers and their employees with the administration of Family Medical Leave Act (FMLA) rights and responsibilities. This individual will report to a Customer Experience Team Lead, and must have strong attention to detail, customer service experience, commitment to quality, and be comfortable working in a structured fast-paced call center environment.

As a Bilingual Spanish FMLA Customer Experience Contact Center Specialist, you will answer incoming calls to assist our customers and their employees with the administration of Family Medical Leave Act (FMLA) rights and responsibilities. This individual will report to a Customer Experience Team Lead, and must have strong attention to detail, customer service experience, commitment to quality, and be comfortable working in a structured fast-paced call center environment.

As a Kansas based FMLA Customer Experience Contact Center Specialist, you will answer incoming calls to assist our customers and their employees with the administration of Family Medical Leave Act (FMLA) rights and responsibilities. This individual will report to a Customer Experience Team Lead, and must have strong attention to detail, customer service experience, commitment to quality, and be comfortable working in a structured fast-paced call center environment.

FMLA Claims Specialists are responsible for processing medical certifications in a high production environment while answering emails and corresponding with customers. This individual will report to a Claims Team Lead and must have strong attention to detail, clerical/administrative experience, and commitment to quality.

As a Nevada based FMLA Customer Experience Contact Center Specialist, you will answer incoming calls to assist our customers and their employees with the administration of Family Medical Leave Act (FMLA) rights and responsibilities. This individual will report to a Customer Experience Team Lead, and must have strong attention to detail, customer service experience, commitment to quality, and be comfortable working in a structured fast-paced call center environment.

This role will be responsible for the oversight and administration of all benefits and retirement programs as well as support the Human Resources team in areas of new hire onboarding, benefits, payroll, and other departmental processes and initiatives. This position reports to the Manager, Payroll and Benefits.

Our Onsite EAP Counselor is responsible for providing direct onsite clinical services at our customer's site in Philadelphia, PA. As the world’s largest provider of EAP and Managed Care, this is an exceptional opportunity to use your clinical expertise to help support customer employees who are seeking EAP services. This position requires a senior clinical licensed professional with sound clinical judgement.

The Guidance Consultant position provides a great professional opportunity for Master's level clinicians. Our GuidanceResources Unit telephonically assists thousands of callers each week, providing personalized guidance on issues regarding behavioral and emotional health, family, wellness, or other personal matters. Guidance Consultants conduct a holistic consultation and provide access to all the resources that meet the client's needs. Given the diversity of our clients, the variety of issues they face, and the number of requests for assistance we receive, this is a unique opportunity to use your clinical expertise!

At ComPsych, we care deeply about the work we do and are proud of the ways we support and enhance individual’s overall wellbeing.  For this position, we are looking for a passionate Onsite Staff Counselor to join our team, and who would support the employees at one of our customer locations. As a dedicated Onsite Staff Counselor, you will be responsible for providing onsite (in-person and telehealth) clinical services to support employees regarding mental health and work-related issues. This is a great opportunity to participate in various...

We are seeking an enthusiastic Team Lead for our FMLA Customer Experience department. The Team Lead of FMLA Customer Experience will manage and lead a staff of 20 customer service specialists to administer absence management programs. The Team Lead will work closely with other departments to ensure customer and client satisfaction. This individual will...

In this position, you will play a crucial role in contributing to the success and growth of an industry leader.  You will be responsible for strategically leading a team of account managers.   This individual will collaborate with each team member in order to ensure successful management of their book of business from contract signing through implementation and maintenance.  You will have the opportunity to work with the team to clearly articulate our value proposition to our customers so that they see us as a valued, strategic partner.

The Network Specialist- Provider Relations builds and maintains our relationships with the ComPsych network of psychiatrists, psychologists, social workers, and counselors in order for us to assist our clients with their EAP and behavioral health needs.

The Network Provider Requests Specialist (Remote option available) is responsible for quickly identifying, recruiting, and contracting with mental health providers on an ad-hoc basis due to the special requests and/or needs of our clients.

Our Account Manager will manage a diverse group of customers and be responsible for the successful delivery of ComPsych’s global Employee Assistance Programs (EAP), behavioral health, wellness and work-life services. This individual must possess relationship management skills to ensure that our services strengthen the overall customer experience. As an Account Manager, you will have the opportunity to collaborate with other internal partners within ComPsych to ensure that our service delivery is flawless.

Our remote full time Telehealth Counselor will provide brief, solution-focused (telephonic and/or video) counseling services. In this role, the Telehealth Counselor is responsible for conducting a comprehensive assessment of the clients’ presenting issues, establishing a treatment plan aimed at resolving identified issues, and facilitating a referral to long-term treatment and/or community resources when clinically appropriate. The ideal candidate has the ability to work independently and flexible schedule to meet client needs.

The Global Network Specialist recruits, contracts, and manages ComPsych’ s network of EAP Counselors, Legal and Financial Advisors, and Health Coaches globally.  This includes the strategic vendor management of Global EAP Partnerships.

As a member of the level 3 engineering team, you will be the highest technical escalation point, leading Windows Server infrastructure efforts, managing projects across members of various teams, and identifying, designing, and deploying new solutions. This is a highly focused Windows Engineering role and requires someone with deep technical knowledge of Windows Server technologies.

As a Bilingual Spanish Guidance Consultant, you will provide support to diverse global EAP clients on behavioral, emotional health, family, and wellness related issues. As the world’s largest provider of EAP and managed care, this is an exceptional growth opportunity to use your clinical expertise to help clients navigate their resources and provide in the moment support.

  Remote Guidance Consultants provide support to diverse global EAP clients on behavioral, emotional health, family, and wellness related issues. As the world’s largest provider of EAP and managed care, this is an exceptional growth opportunity to use your clinical expertise to help clients navigate their resources and provide in the moment support.

As a Staff EAP Counselor, you will be responsible for providing full-time direct clinical counseling services at a ComPsych office location.  Service delivery is focused on offering in person counseling but will also include telehealth counseling and additional clinical and counseling related services as needed.   You will have the opportunity to work with diverse clients as well as diverse presenting problems, including depression, anxiety, stress/burnout, grief/loss, relationship concerns, managing...

The Senior Security Analyst – Team Lead will safeguard and protect our organization's information systems and data from cyber threats. This role involves monitoring, analyzing, and responding to security incidents, developing and implementing security measures to prevent and reduce the impact of cybersecurity incidents. This person will be conducting vulnerability assessments, coordinating the remediation of penetration test findings and designing and planning mitigating controls.  Responsibilities include implementing, reviewing, and improving security logging and monitoring, and documenting baseline standards to ensure maximum security. The ideal candidate will have a...

Our Onsite EAP Counselor is responsible for providing direct onsite clinical services at our customer's site in Chamblee, GA. As the world’s largest provider of EAP and Managed Care, this is an exceptional opportunity to use your clinical expertise to help support customer employees who are seeking EAP services. This position requires a senior clinical licensed professional with sound clinical judgement.

This is an exciting opportunity in the large and growing segment of healthcare and well-being. As a member of leadership on the Online Products development team, you will work in a dynamic, collaborative, and friendly work environment. You will use your technical expertise to lead design and implementation efforts on projects critical to business stakeholders. Your success will be characterized by outstanding cross-departmental communication and collaboration to deliver quality solutions that meet or exceed evolving business and technical goals.

As a Staff EAP Counselor, you will be responsible for providing full-time direct clinical counseling services at a ComPsych office location.  Service delivery is focused on offering in person counseling but will also include telehealth counseling and additional clinical and counseling related services as needed.   You will have the opportunity to work with diverse clients as well as diverse presenting problems, including depression, anxiety, stress/burnout, grief/loss, relationship concerns, managing...