ComPsych is seeking a talented Client Support Analyst to play a critical role in enhancing operational excellence by supporting quality assurance processes, performance tracking, and team development initiatives. This position serves as a key liaison between leadership and frontline specialists, ensuring timely follow-ups, accurate documentation, and consistent performance improvement efforts.   The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements...

Our LegalConnect Attorneys provide telephonic legal guidance and resources to diverse clients on a variety of issues. As the worldwide leader in Employee Assistant Programs (EAP), this is an exceptional growth opportunity to use your legal skills to help clients navigate personal legal challenges.

We are seeking an enthusiastic and highly skilled and experienced Absence Management Team Lead with demonstrated internal and external managed claims teams. The Team Lead will be responsible for ensuring the productivity, quality of work, and growth of the team, while fostering strong partnerships with both internal and external teams. The successful candidate will have a proven record of accomplishment in vendor relations management, team leadership, and project delivery, with a focus on driving continuous improvement and expanding the scope of work.

The Behavioral Health Senior Project Manager will provide oversight for initiatives requiring project management impacting the Behavioral Health Product and Customer Success team for a suite of behavioral-health related offerings.  You will play a crucial role in developing relationships and ensuring excellent service delivery to all customers.  The type of projects worked on will be complex and have impacts to revenue. As a Senior Project Manager, you will participate as a member of the leadership team and act as a mentor to colleagues in the department as well as manage an administrative team that supports the Customer Success Account Managers.

- As the Clinical Team Lead, your schedule will be Mon.-Fri., 11:30am-8:00pm CT, and the focus will be to provide clinical coaching and management to your team. - We are seeking an enthusiastic Clinical Team Lead who will have the opportunity to motivate and oversee a team of clinicians who telephonically addresses client concerns by conducting clinical intakes and referring clients to appropriate resources, such as a therapist, counselor or social worker. - You will also have the opportunity to be involved in...

The Service Coordinator is responsible for communicating with clients by phone or digitally. In addition, this individual will assist with the client referral process by creating certifications, calling providers, sending letters and/or locating urgent appointments for clients.

The Business Development Executive will be responsible for targeting prospect small and medium-sized businesses to drive new sales. This individual will play a significant role in driving the growth of an innovative company with a proven product. 

We are seeking an experienced administrative assistant capable of supporting a team of several account managers and account representatives to meet customer needs and achieve department goals.  In this role you will work to support our clients by providing them with information and materials depending on their needs.  In addition, you will also coordinate departmental activity, including customer health fairs and support special projects as needed. 

The Business Development Executive will be responsible for targeting prospect companies directly and through brokers and consultants to drive new absence sales. This individual will play a significant role in driving the growth of the absence product set with an innovative company that has been administering leave and ADA services since 2000.

We are seeking a highly skilled Systems Engineer with extensive experience in Windows products and Azure to join our IT team. The ideal candidate will play a critical role in managing, supporting, and enhancing our IT infrastructure, with a heavy emphasis on troubleshooting Windows systems, Active Directory, M365 products, and Azure. This role demands a deep understanding of Windows environments, commonly used corporate applications, and a solid background in VMware. Familiarity with Linux systems is a plus.

The Guidance Consultant position provides a great professional opportunity for Master's degree graduates. Our GuidanceResources Unit telephonically assists thousands of callers each week, providing personalized guidance on issues regarding behavioral and emotional health, family, wellness, or other personal matters. Guidance Consultants conduct a holistic consultation and provide access to all the resources that meet the client's needs. Given the diversity of our clients, the variety of issues they face, and the number of requests for...

Our remote full time Telehealth Counselor, licensed in MO, will provide brief, solution-focused (telephonic and/or video) counseling services. In this role, the Telehealth Counselor is responsible for conducting a comprehensive assessment of the clients’ presenting issues, establishing a treatment plan aimed at resolving identified issues, and facilitating a referral to long-term treatment and/or community resources when clinically appropriate. The ideal candidate has 3+ years of clinical counseling experience, the ability to work independently and flexible schedule to meet client needs.

ComPsych seeks a dynamic and well-seasoned Senior Telecom Engineer to join our innovative team as a Telecom Engineer specializing in Genesys Cloud CX and Workforce Management. In this role, you will be pivotal in deploying, optimizing, and maintaining our contact center solutions to enhance customer and employee engagement and improve operational efficiency. This position requires a strong understanding of telecommunications and Genesys Cloud CX and Workforce management platforms.

Our remote full time Telehealth Counselor, licensed in IL, will provide brief, solution-focused (telephonic and/or video) counseling services. In this role, the Telehealth Counselor is responsible for conducting a comprehensive assessment of the clients’ presenting issues, establishing a treatment plan aimed at resolving identified issues, and facilitating a referral to long-term treatment and/or community resources when clinically appropriate. The ideal candidate has 3+ years of clinical counseling experience, the ability to work independently and flexible schedule to meet client...

ComPsych is growing its Finance team by adding a Senior Indirect Procurement Analyst to assist in building out ComPsych’s centralized corporate procurement function. The Senior Indirect Procurement Analyst is responsible for evaluating, consolidating, and negotiating ComPsych’s vendor agreements across all departments, as well as researching, analyzing, and securing various products and services essential to support all aspects of ComPsych’s business operations.

We are seeking an enthusiastic professional capable of proactively building and maintaining positive customer relationships. The Absence Account Representative will be responsible for working with the Absence management team to meet and exceed client expectations.

We are seeking an experienced Project Manager to lead and coordinate a portfolio of enterprise infrastructure projects. This role will be responsible for managing complex technology projects including server deployments, network upgrades, cloud migrations, and infrastructure modernization efforts, etc. The successful candidate will work closely with technical teams, vendors, and stakeholders to ensure projects are delivered on time, within budget, and meet business requirements. This role ensures the successful delivery of initiatives, compliance requirements, and operational excellence in a healthcare services environment.

The Onsite EAP Counselor is responsible for providing behavioral health support for ComPsych’s EAP program with employees of our Client, the City of Portland, located at the Portland Building: 1120 SW 5th Avenue, Portland OR 97204. This is accomplished through a combination of in-person individual counseling sessions, supervisor consultations, and other training and promotional activities.    The ideal candidate will be a licensed clinician with great interpersonal skills as well as be empathetic, organized, a strong communicator, and able to think critically. Having a background in social work and/or counseling is a very important part of this position as it will be working closely with...

Remote Guidance Consultants provide support to diverse global clients on behavioral, emotional health, family, and wellness related issues. As the world’s largest provider of behavioral heath services and managed care, this is an exceptional growth opportunity to use your clinical expertise to help clients navigate their resources and provide in the moment support.

As a Bilingual Guidance Consultant, you will provide support to diverse global clients on behavioral, emotional health, family, and wellness related issues. As the world’s largest provider of behavioral health services and managed care, this is an exceptional growth opportunity to use your clinical expertise to help clients navigate their resources and provide in the moment support.

The Senior Help Desk Technician will respond to, manage, troubleshoot and resolve technical and procedural issues for internal and external customers in an efficient and timely fashion over the phone, in person and through remote connectivity software. The Senior Help Desk Technician will also participate in infrastructure technology projects as assigned.

Our remote full time Telehealth Counselor, licensed in TX, will provide brief, solution-focused (telephonic and/or video) counseling services. In this role, the Telehealth Counselor is responsible for conducting a comprehensive assessment of the clients’ presenting issues, establishing a treatment plan aimed at resolving identified issues, and facilitating a referral to long-term treatment and/or community resources when clinically appropriate. The ideal candidate has 3+ years of clinical counseling experience, the ability to work independently and flexible schedule to meet client needs.

As a Nebraska based Absence Customer Experience Contact Center Specialist, you will answer incoming calls to assist our customers and their employees with the administration of Family Medical Leave Act (FMLA) rights and responsibilities. This individual will report to a Customer Experience Team Lead, and must have strong attention to detail, customer service experience, commitment to quality, and be comfortable working in a structured fast-paced call center environment.

As a Utah based Absence Customer Experience Contact Center Specialist, you will answer incoming calls to assist our customers and their employees with the administration of Family Medical Leave Act (FMLA) rights and responsibilities. This individual will report to a Customer Experience Team Lead, and must have strong attention to detail, customer service experience, commitment to quality, and be comfortable working in a structured fast-paced call center environment.

As a Wisconsin based Absence Customer Experience Contact Center Specialist, you will answer incoming calls to assist our customers and their employees with the administration of Family Medical Leave Act (FMLA) rights and responsibilities. This individual will report to a Customer Experience Team Lead, and must have strong attention to detail, customer service experience, commitment to quality, and be comfortable working in a structured fast-paced call center environment.

As a Virginia based Absence Customer Experience Contact Center Specialist, you will answer incoming calls to assist our customers and their employees with the administration of Family Medical Leave Act (FMLA) rights and responsibilities. This individual will report to a Customer Experience Team Lead, and must have strong attention to detail, customer service experience, commitment to quality, and be comfortable working in a structured fast-paced call center environment.

As a South Carolina based Absence Customer Experience Contact Center Specialist, you will answer incoming calls to assist our customers and their employees with the administration of Family Medical Leave Act (FMLA) rights and responsibilities. This individual will report to a Customer Experience Team Lead, and must have strong attention to detail, customer service experience, commitment to quality, and be comfortable working in a structured fast-paced call center environment.

As a Pennsylvania based Absence Customer Experience Contact Center Specialist, you will answer incoming calls to assist our customers and their employees with the administration of Family Medical Leave Act (FMLA) rights and responsibilities. This individual will report to a Customer Experience Team Lead, and must have strong attention to detail, customer service experience, commitment to quality, and be comfortable working in a structured fast-paced call center environment.

As a North Carolina based Absence Customer Experience Contact Center Specialist, you will answer incoming calls to assist our customers and their employees with the administration of Family Medical Leave Act (FMLA) rights and responsibilities. This individual will report to a Customer Experience Team Lead, and must have strong attention to detail, customer service experience, commitment to quality, and be comfortable working in a structured fast-paced call center environment.

As an Mississippi based Absence Customer Experience Contact Center Specialist, you will answer incoming calls to assist our customers and their employees with the administration of Family Medical Leave Act (FMLA) rights and responsibilities. This individual will report to a Customer Experience Team Lead, and must have strong attention to detail, customer service experience, commitment to quality, and be comfortable working in a structured fast-paced call center environment.

As a Kansas based Absence Customer Experience Contact Center Specialist, you will answer incoming calls to assist our customers and their employees with the administration of Family Medical Leave Act (FMLA) rights and responsibilities. This individual will report to a Customer Experience Team Lead, and must have strong attention to detail, customer service experience, commitment to quality, and be comfortable working in a structured fast-paced call center environment.

As an Oklahoma based Absence Customer Experience Contact Center Specialist, you will answer incoming calls to assist our customers and their employees with the administration of Family Medical Leave Act (FMLA) rights and responsibilities. This individual will report to a Customer Experience Team Lead, and must have strong attention to detail, customer service experience, commitment to quality, and be comfortable working in a structured fast-paced call center environment.

As a Texas based Absence Customer Experience Contact Center Specialist, you will answer incoming calls to assist our customers and their employees with the administration of Family Medical Leave Act (FMLA) rights and responsibilities. This individual will report to a Customer Experience Team Lead, and must have strong attention to detail, customer service experience, commitment to quality, and be comfortable working in a structured fast-paced call center environment.

As an New Mexico based Absence Customer Experience Contact Center Specialist, you will answer incoming calls to assist our customers and their employees with the administration of Family Medical Leave Act (FMLA) rights and responsibilities. This individual will report to a Customer Experience Team Lead, and must have strong attention to detail, customer service experience, commitment to quality, and be comfortable working in a structured fast-paced call center environment.

As a Nevada based Absence Customer Experience Contact Center Specialist, you will answer incoming calls to assist our customers and their employees with the administration of Family Medical Leave Act (FMLA) rights and responsibilities. This individual will report to a Customer Experience Team Lead, and must have strong attention to detail, customer service experience, commitment to quality, and be comfortable working in a structured fast-paced call center environment.

As a Montana based Absence Customer Experience Contact Center Specialist, you will answer incoming calls to assist our customers and their employees with the administration of Family Medical Leave Act (FMLA) rights and responsibilities. This individual will report to a Customer Experience Team Lead, and must have strong attention to detail, customer service experience, commitment to quality, and be comfortable working in a structured fast-paced call center environment.

As an Missouri based Absence Customer Experience Contact Center Specialist, you will answer incoming calls to assist our customers and their employees with the administration of Family Medical Leave Act (FMLA) rights and responsibilities. This individual will report to a Customer Experience Team Lead, and must have strong attention to detail, customer service experience, commitment to quality, and be comfortable working in a structured fast-paced call center environment.

As a Louisiana based Absence Customer Experience Contact Center Specialist, you will answer incoming calls to assist our customers and their employees with the administration of Family Medical Leave Act (FMLA) rights and responsibilities. This individual will report to a Customer Experience Team Lead, and must have strong attention to detail, customer service experience, commitment to quality, and be comfortable working in a structured fast-paced call center environment.

As a Kentucky based Absence Customer Experience Contact Center Specialist, you will answer incoming calls to assist our customers and their employees with the administration of Family Medical Leave Act (FMLA) rights and responsibilities. This individual will report to a Customer Experience Team Lead, and must have strong attention to detail, customer service experience, commitment to quality, and be comfortable working in a structured fast-paced call center environment.

As an Illinois based Absence Customer Experience Contact Center Specialist, you will answer incoming calls to assist our customers and their employees with the administration of Family Medical Leave Act (FMLA) rights and responsibilities. This individual will report to a Customer Experience Team Lead, and must have strong attention to detail, customer service experience, commitment to quality, and be comfortable working in a structured fast-paced call center environment.

As an Idaho based Absence Customer Experience Contact Center Specialist, you will answer incoming calls to assist our customers and their employees with the administration of Family Medical Leave Act (FMLA) rights and responsibilities. This individual will report to a Customer Experience Team Lead, and must have strong attention to detail, customer service experience, commitment to quality, and be comfortable working in a structured fast-paced call center environment.

As an Maine based Absence Customer Experience Contact Center Specialist, you will answer incoming calls to assist our customers and their employees with the administration of Family Medical Leave Act (FMLA) rights and responsibilities. This individual will report to a Customer Experience Team Lead, and must have strong attention to detail, customer service experience, commitment to quality, and be comfortable working in a structured fast-paced call center environment.

As an New Hampshire based Absence Customer Experience Contact Center Specialist, you will answer incoming calls to assist our customers and their employees with the administration of Family Medical Leave Act (FMLA) rights and responsibilities. This individual will report to a Customer Experience Team Lead, and must have strong attention to detail, customer service experience, commitment to quality, and be comfortable working in a structured fast-paced call center environment.

As an Michigan based Absence Customer Experience Contact Center Specialist, you will answer incoming calls to assist our customers and their employees with the administration of Family Medical Leave Act (FMLA) rights and responsibilities. This individual will report to a Customer Experience Team Lead, and must have strong attention to detail, customer service experience, commitment to quality, and be comfortable working in a structured fast-paced call center environment.

As an Iowa based Absence Customer Experience Contact Center Specialist, you will answer incoming calls to assist our customers and their employees with the administration of Family Medical Leave Act (FMLA) rights and responsibilities. This individual will report to a Customer Experience Team Lead, and must have strong attention to detail, customer service experience, commitment to quality, and be comfortable working in a structured fast-paced call center environment.

As an Indiana based Absence Customer Experience Contact Center Specialist, you will answer incoming calls to assist our customers and their employees with the administration of Family Medical Leave Act (FMLA) rights and responsibilities. This individual will report to a Customer Experience Team Lead, and must have strong attention to detail, customer service experience, commitment to quality, and be comfortable working in a structured fast-paced call center environment.

As an Tennessee based Absence Customer Experience Contact Center Specialist, you will answer incoming calls to assist our customers and their employees with the administration of Family Medical Leave Act (FMLA) rights and responsibilities. This individual will report to a Customer Experience Team Lead, and must have strong attention to detail, customer service experience, commitment to quality, and be comfortable working in a structured fast-paced call center environment.

As an Georgia based Absence Customer Experience Contact Center Specialist, you will answer incoming calls to assist our customers and their employees with the administration of Family Medical Leave Act (FMLA) rights and responsibilities. This individual will report to a Customer Experience Team Lead, and must have strong attention to detail, customer service experience, commitment to quality, and be comfortable working in a structured fast-paced call center environment.

As an Florida based Absence Customer Experience Contact Center Specialist, you will answer incoming calls to assist our customers and their employees with the administration of Family Medical Leave Act (FMLA) rights and responsibilities. This individual will report to a Customer Experience Team Lead, and must have strong attention to detail, customer service experience, commitment to quality, and be comfortable working in a structured fast-paced call center environment.

As an Delaware based Absence Customer Experience Contact Center Specialist, you will answer incoming calls to assist our customers and their employees with the administration of Family Medical Leave Act (FMLA) rights and responsibilities. This individual will report to a Customer Experience Team Lead, and must have strong attention to detail, customer service experience, commitment to quality, and be comfortable working in a structured fast-paced call center environment.