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The Business Support Analyst will be a key member of the On-Line Products team as the first line of support for all corporate users of our web-based applications. This role includes receiving, prioritizing, documenting, and resolving end user technical support requests via email, phone, in person, or through remote connectivity software. The ideal candidate should have excellent communication and customer service skills. The Business Support Analyst will operate as an integral part of a high-performing technical team and will be expected to clearly communicate issue status to management, proactively assist peers and resolve conflicts, work productively with other team members,...
We are currently looking for a self-motivated full-stack software developer to join our Business Applications Team. Our Business Applications team develops web applications and back-end business processes to help our coworkers assist clients with life concerns. In this role, as an individual contributor, you’ll be involved in many aspects – helping to design and architect technical solutions, innovating and collaborating with a high-performing technical team, and of course performing hands-on development for our new features and functionality.
This is an exciting opportunity in the large and growing segment of healthcare and well-being. As a member of the ComPsych Business Applications team, you will work in a dynamic and collaborative work environment. You will use your QA expertise to collaborate with a growing team through quality assurance efforts on projects critical to business stakeholders. The ideal candidate should be a self-starter who proposes solutions, follows a disciplined approach, and has a passion for finding issues before they reach production. The Quality Assurance Analyst will operate as an integral part of a...
The Project Manager will be responsible for managing technology projects that add business value by creating new business products, improving existing business products, or improving underlying technologies. If you are a self-starter that proposes solutions, follows a disciplined approach, and is seeking a position at an established and growing healthcare company, then this exciting opportunity is for you.
We are seeking an experienced Manager of Security Analysts to lead our team in cybersecurity efforts ensuring the security, integrity, and resilience of our IT infrastructure. This role will be responsible for safeguarding ComPsych’s information technology assets, ensuring the confidentiality, integrity and security of sensitive healthcare data and supporting systems. This role involves overseeing security operations, managing incident responses, implementing controls and maintaining security policies and procedures in compliance with applicable regulations. The ideal candidate will have a deep understanding of IT infrastructure, risk management, and compliance frameworks.
The Security Systems Analyst works closely with the Infrastructure team to maintain secure environment. The position will provide security monitoring, response and support with managing vulnerabilities assessment and response, threats identification, and mitigation as well as data loss protection.
The Well-Being Coach will consult with clients on topics related to physical and emotional well-being as well as support and contribute to departmental project and program ideation, development, and enhancements.
ComPsych seeks a dynamic and well-seasoned Senior Telecom Engineer to join our innovative team as a Telecom Engineer specializing in Genesys Cloud CX and Workforce Management. In this role, you will be pivotal in deploying, optimizing, and maintaining our contact center solutions to enhance customer and employee engagement and improve operational efficiency. This position requires a strong understanding of telecommunications and Genesys Cloud CX and Workforce management platforms.
We are seeking an enthusiastic professional capable of proactively building and maintaining positive customer relationships. The Absence Account Representative will be responsible for working with the Absence management team to meet and exceed client expectations.
Reporting to the Vice President, Behavioral Health Operations, this role is essential to the successful operation of the Behavioral Health contact center operations related to workforce management and operational telephony management. The role involves both strategic workforce forecasting and planning as well as day-to-day oversight of shifts, schedule adherence and service level results. The role includes forecasting and scheduling in a multi-channel 24/7 environment with both an onsite and remote workforce.
This is an exciting opportunity in the large and growing segment of healthcare and well-being. As a member of leadership on the Online Products development team, you will work in a dynamic, collaborative, and friendly work environment. You will use your technical expertise to lead design and implementation efforts on projects critical to business stakeholders. Your success will be characterized by outstanding cross-departmental communication and collaboration to deliver quality solutions that meet or exceed evolving business and technical goals.
Our remote full time Telehealth Counselor, licensed in NC, will provide brief, solution-focused (telephonic and/or video) counseling services. In this role, the Telehealth Counselor is responsible for conducting a comprehensive assessment of the clients’ presenting issues, establishing a treatment plan aimed at resolving identified issues, and facilitating a referral to long-term treatment and/or community resources when clinically appropriate. The ideal candidate has the ability to work independently and flexible schedule to meet client needs.
Our remote full time Telehealth Counselor, licensed in Ohio, will provide brief, solution-focused (telephonic and/or video) counseling services. In this role, the Telehealth Counselor is responsible for conducting a comprehensive assessment of the clients’ presenting issues, establishing a treatment plan aimed at resolving identified issues, and facilitating a referral to long-term treatment and/or community resources when clinically appropriate. The ideal candidate has the ability to work independently and flexible schedule to meet client needs.
Our remote full time Telehealth Counselor, licensed in GA, will provide brief, solution-focused (telephonic and/or video) counseling services. In this role, the Telehealth Counselor is responsible for conducting a comprehensive assessment of the clients’ presenting issues, establishing a treatment plan aimed at resolving identified issues, and facilitating a referral to long-term treatment and/or community resources when clinically appropriate. The ideal candidate has the ability to work independently and flexible schedule to meet client needs.
Our remote full time Telehealth Counselor will provide brief, solution-focused (telephonic and/or video) counseling services. In this role, the Telehealth Counselor is responsible for conducting a comprehensive assessment of the clients’ presenting issues, establishing a treatment plan aimed at resolving identified issues, and facilitating a referral to long-term treatment and/or community resources when clinically appropriate. The ideal candidate has the ability to work independently and flexible schedule to meet client needs.
As a Tennessee based Absence Customer Experience Contact Center Specialist, you will answer incoming calls to assist our customers and their employees with the administration of Family Medical Leave Act (FMLA) rights and responsibilities. This individual will report to a Customer Experience Team Lead, and must have strong attention to detail, customer service experience, commitment to quality, and be comfortable working in a structured fast-paced call center environment.
Our Onsite EAP Counselor is responsible for providing direct onsite clinical services at our customer's site in Philadelphia, PA. As the world’s largest provider of EAP and Managed Care, this is an exceptional opportunity to use your clinical expertise to help support customer employees who are seeking EAP services. This position requires a senior clinical licensed professional with sound clinical judgement.
The Part-time Onsite Counselor is responsible for providing behavioral health support for ComPsych’s EAP program with employees of our Client, located in Cedar Rapids, Iowa. This is accomplished through a combination of in-person individual counseling sessions, supervisor consultations, and other training and promotional activities.
The ideal candidate will be a licensed clinician with great interpersonal skills as well as be empathetic, organized, a strong communicator, and able to think critically. Having a background in social work and/or counseling is a very important part of this position as it will be working closely with individuals from different backgrounds, and experiences, and have...
At ComPsych, we care deeply about the work we do and are proud of the ways we support and enhance individual’s overall wellbeing. For this position, we are looking for a passionate Onsite Staff Counselor to join our team, and who would support the employees at one of our customer locations.
As a dedicated Onsite Staff Counselor, you will be responsible for providing onsite (in-person and telehealth) clinical services to support employees regarding mental health and work-related issues. This is a great opportunity to participate in various...
The Network Provider Requests Specialist (Remote option available) is responsible for quickly identifying, recruiting, and contracting with mental health providers on an ad-hoc basis due to the special requests and/or needs of our clients.
Our remote full time Telehealth Counselor will provide brief, solution-focused (telephonic and/or video) counseling services. In this role, the Telehealth Counselor is responsible for conducting a comprehensive assessment of the clients’ presenting issues, establishing a treatment plan aimed at resolving identified issues, and facilitating a referral to long-term treatment and/or community resources when clinically appropriate. The ideal candidate has the ability to work independently and flexible schedule to meet client needs.
As a member of the level 3 engineering team, you will be the highest technical escalation point, leading Windows Server infrastructure efforts, managing projects across members of various teams, and identifying, designing, and deploying new solutions. This is a highly focused Windows Engineering role and requires someone with deep technical knowledge of Windows Server technologies.
As a Bilingual Spanish Guidance Consultant, you will provide support to diverse global clients on behavioral, emotional health, family, and wellness related issues. As the world’s largest provider of behavioral health services and managed care, this is an exceptional growth opportunity to use your clinical expertise to help clients navigate their resources and provide in the moment support.
Remote Guidance Consultants provide support to diverse global clients on behavioral, emotional health, family, and wellness related issues. As the world’s largest provider of behavioral heath services and managed care, this is an exceptional growth opportunity to use your clinical expertise to help clients navigate their resources and provide in the moment support.
As a Staff EAP Counselor, you will be responsible for providing full-time direct clinical counseling services at a ComPsych office location. Service delivery is focused on offering in person counseling but will also include telehealth counseling and additional clinical and counseling related services as needed.
You will have the opportunity to work with diverse clients as well as diverse presenting problems, including depression, anxiety, stress/burnout, grief/loss, relationship concerns, managing...
Our remote full time Telehealth Counselor will provide brief, solution-focused (telephonic and/or video) counseling services. In this role, the Telehealth Counselor is responsible for conducting a comprehensive assessment of the clients’ presenting issues, establishing a treatment plan aimed at resolving identified issues, and facilitating a referral to long-term treatment and/or community resources when clinically appropriate. The ideal candidate has the ability to work independently and flexible schedule to meet client needs.
Our remote full time Telehealth Counselor will provide brief, solution-focused (telephonic and/or video) counseling services. In this role, the Telehealth Counselor is responsible for conducting a comprehensive assessment of the clients’ presenting issues, establishing a treatment plan aimed at resolving identified issues, and facilitating a referral to long-term treatment and/or community resources when clinically appropriate. The ideal candidate has the ability to work independently and flexible schedule to meet client needs.
This is a remote position however interested candidates must be located and licensed in the state of Arizona to be considered and be able to accommodate a working schedule between...
As a member of the level 3 engineering team, you will be the highest technical escalation point, leading Windows Server and Messaging infrastructure efforts, managing projects across members of various teams, and identifying, designing, and deploying new solutions. This is a highly focused Windows and Messaging Engineering role and requires someone with deep technical knowledge of Windows Server and Messaging technologies.
Our Onsite EAP Counselor is responsible for providing direct onsite clinical services at our customer's site in Kansas City, MO. As the world’s largest provider of EAP and Managed Care, this is an exceptional opportunity to use your clinical expertise to help support customer employees who are seeking EAP services. This position requires a senior clinical licensed professional with sound clinical judgement.