- As the Clinical Team Lead, your schedule will be Mon.-Fri., 11:30am-8:00pm, and the focus will be to provide clinical coaching and management to your team. - We are seeking an enthusiastic Clinical Team Lead who will have the opportunity to motivate and oversee a team of clinicians who telephonically addresses client concerns by conducting clinical intakes and referring clients to appropriate resources, such as a therapist, counselor or social worker. - You will also have the opportunity to be...

Remote Guidance Consultants provide support to diverse global EAP clients on behavioral, emotional health, family, and wellness related issues. As the world’s largest provider of EAP and managed care, this is an exceptional growth opportunity to use your clinical expertise to help clients navigate their resources and provide in the moment support.

Remote Guidance Consultants provide support to diverse global EAP clients on behavioral, emotional health, family, and wellness related issues. As the world’s largest provider of EAP and managed care, this is an exceptional growth opportunity to use your clinical expertise to help clients navigate their resources and provide in the moment support.

The Platform Product Lead will be a key member of the Product team. This role will be responsible for the end-to-end lifecycle of our shared and internal product(s), including strategy, roadmap, feature definition, and execution. Your role will serve as the bridge between our Absence Management operations, sales, customer success, and technology teams, ensuring that we deliver best-in-class solutions that meet user needs and drive business outcomes. As a member of the ComPsych team, we can promise you the opportunity to collaborate with smart, driven colleagues and to continuously expand and strengthen your skills.

The Absence Management Product Lead will be a key member of the Product team. This role will be responsible for the end-to-end lifecycle of our product(s), including strategy, roadmap, feature definition, and execution. Your role will serve as the bridge between our Absence Management operations, sales, customer success, and technology teams, ensuring that we deliver best-in-class solutions that meet user needs and drive business outcomes. As a member of the ComPsych team, we can promise you the opportunity to collaborate with smart, driven colleagues and to continuously expand and strengthen your skills.

We are seeking an enthusiastic Team Lead for our FMLA Customer Support operations unit, who will supervise and lead a team of specialist to administer absence management programs and ensure that our customers, Human Resources team receives the assistance needed in regards to Absence Management products.  This leader will work closely with other departments to ensure customer and client satisfaction.  This individual will report to the Customer Support Manager, and must have a strong business acumen, management experience, and leadership ability.

The Part-time Onsite Counselor is responsible for providing behavioral health support for ComPsych’s EAP program with employees of our Client, located in Charlotte, North Carolina.  This is accomplished through a combination of in-person individual counseling sessions, supervisor consultations, and other training and promotional activities.    The ideal candidate will be a licensed clinician with great interpersonal skills as well as be empathetic, organized, a strong communicator, and able to think critically. Having a background in social work and/or counseling is a very important part of this position as it will be working closely with individuals from different backgrounds, and...

As a Staff EAP Counselor, you will be responsible for providing full-time direct clinical counseling services at a ComPsych office location in San Antonio, Texas. Service delivery is focused on offering in person counseling but will also include telehealth counseling and additional clinical and counseling related services as needed.   You will have the opportunity to work with diverse clients as well as diverse presenting problems, including depression, anxiety, stress/burnout, grief/loss, relationship concerns, managing...

We are seeking an experienced Implementation Specialist to join our Absence Customer Success team. The Implementation Specialist will proactively maintain and build positive relationships with AbsenceResources accounts from the signing of the contract through the implementation of the account. This individual will utilize their relationship management skills to ensure that our services strengthen the overall customer experience. This individual reports directly to our Absence Implementation Manager and works closely with the entire department.

The Senior Manager of Quality is responsible for the strategic direction, development, and execution of ComPsych's Absence quality programs. This role provides leadership and oversight to the Absence Quality team, ensuring the delivery of high-quality services, compliance with regulatory requirements, and the achievement of exceptional customer satisfaction. The Senior Manager will be instrumental in building and maintaining a customer-defined quality program, driving continuous improvement, and fostering a culture of quality excellence across the organization. This role has a significant impact on ComPsych's operational performance, customer relationships, and overall success.

The Account Executive is a key leadership role responsible for driving retention and growth across ComPsych’s AbsenceResources book of business.  They will be responsible for strategic relationship management support as well as serving as a subject matter expert (SME) on our product offerings, with a focus on absence. This senior-level position partners closely with Account Managers to support high revenue customer accounts, provide consultative expertise, and advocate for enhancements in both product functionality and service delivery. The Account Executive will also develop and nurture relationships with brokers, partners, and internal stakeholders to...

Our LegalConnect Attorneys provide telephonic legal guidance and resources to diverse clients on a variety of issues. As the worldwide leader in Employee Assistant Programs (EAP), this is an exceptional growth opportunity to use your legal skills to help clients navigate personal legal challenges.

Our Full Time Telehealth Counselor will provide brief, solution-focused (telephonic and/or video) counseling services. In this role, the Telehealth Counselor is responsible for conducting a comprehensive assessment of the clients’ presenting issues, establishing a treatment plan aimed at resolving identified issues, and facilitating a referral to long-term treatment and/or community resources when clinically appropriate. The ideal candidate has the ability to work independently and flexible schedule to meet client needs.

As a Staff EAP Counselor, you will be responsible for providing full-time direct clinical counseling services at a ComPsych office location in Lyndon, Kentucky. Service delivery is focused on offering in person counseling but will also include telehealth counseling and additional clinical and counseling related services as needed.   You will have the opportunity to work with diverse clients as well as diverse presenting problems, including depression, anxiety, stress/burnout, grief/loss, relationship concerns, managing...

The Learning Evaluation Consultant will lead the measurement and reporting function of our Learning & Organizational Excellence department, which delivers thousands of learning events throughout the globe every year. By consulting with stakeholders to understand what information they value most, implementing tools to collect needed data, and creating compelling reports, the Learning Evaluation Consultant will create and present narratives that demonstrate the value of our learning programs to our client organizations.

The Compensation Data Specialist will support Finance and Human Resources regarding compensation and data integrity. The role will have ownership and oversight for ensuring commissions are calculated and paid accurately and timely. The role will focus on benchmarking and data to help inform business decisions. This position will report to the Sr. Manager of Benefits and Payroll and have a close partnership with the CHRO and CFO.

Our remote full time Telehealth Counselor will provide brief, solution-focused (telephonic and/or video) counseling services. In this role, the Telehealth Counselor is responsible for conducting a comprehensive assessment of the clients’ presenting issues, establishing a treatment plan aimed at resolving identified issues, and facilitating a referral to long-term treatment and/or community resources when clinically appropriate. The ideal candidate has the ability to work independently and flexible schedule to meet client needs.   This is a remote position however interested candidates must be located and licensed in the state of Arizona to be considered and be able to accommodate a working schedule...

Remote Guidance Consultants provide support to diverse global clients on behavioral, emotional health, family, and wellness related issues. As the world’s largest provider of behavioral heath services and managed care, this is an exceptional growth opportunity to use your clinical expertise to help clients navigate their resources and provide in the moment support.

As a Bilingual Spanish Guidance Consultant, you will provide support to diverse global clients on behavioral, emotional health, family, and wellness related issues. As the world’s largest provider of behavioral health services and managed care, this is an exceptional growth opportunity to use your clinical expertise to help clients navigate their resources and provide in the moment support.

At ComPsych, we care deeply about the work we do and are proud of the ways we support and enhance individual’s overall wellbeing.  For this position, we are looking for a passionate Onsite Staff Counselor to join our team, and who would support the employees at one of our customer locations in Pittsburgh, PA. As a dedicated Onsite Staff Counselor, you will be responsible for providing onsite (in-person and telehealth) clinical services to support employees regarding mental health and work-related issues. This is a great opportunity to...

The Senior Help Desk Technician will respond to, manage, troubleshoot and resolve technical and procedural issues for internal and external customers in an efficient and timely fashion over the phone, in person and through remote connectivity software. The Senior Help Desk Technician will also participate in infrastructure technology projects as assigned.

As a Proposal Writer at ComPsych, you play a key role in crafting persuasive proposals that set us apart in the marketplace. Working with a dynamic team, you create high-quality proposals tailored to specific buyers. This role involves collaborating with account management teams, product managers, and subject matter experts to develop executive summaries, technical answers, and other key proposal elements. Responsibilities include responding to RFPs, RFQs, and RFIs, as well as maintaining and improving proposal templates and knowledge bases.  

Our remote full time Telehealth Counselor, licensed in VA, will provide brief, solution-focused (telephonic and/or video) counseling services. In this role, the Telehealth Counselor is responsible for conducting a comprehensive assessment of the clients’ presenting issues, establishing a treatment plan aimed at resolving identified issues, and facilitating a referral to long-term treatment and/or community resources when clinically appropriate. The ideal candidate has 3+ years of clinical counseling experience, the ability to work independently and flexible schedule to meet client needs.

Our remote full time Telehealth Counselor, licensed in TX, will provide brief, solution-focused (telephonic and/or video) counseling services. In this role, the Telehealth Counselor is responsible for conducting a comprehensive assessment of the clients’ presenting issues, establishing a treatment plan aimed at resolving identified issues, and facilitating a referral to long-term treatment and/or community resources when clinically appropriate. The ideal candidate has 3+ years of clinical counseling experience, the ability to work independently and flexible schedule to meet client needs.

Our remote full time Telehealth Counselor, licensed in MO, will provide brief, solution-focused (telephonic and/or video) counseling services. In this role, the Telehealth Counselor is responsible for conducting a comprehensive assessment of the clients’ presenting issues, establishing a treatment plan aimed at resolving identified issues, and facilitating a referral to long-term treatment and/or community resources when clinically appropriate. The ideal candidate has 3+ years of clinical counseling experience, the ability to work independently and flexible schedule to meet client needs.

Our remote full time Telehealth Counselor, licensed in IL, will provide brief, solution-focused (telephonic and/or video) counseling services. In this role, the Telehealth Counselor is responsible for conducting a comprehensive assessment of the clients’ presenting issues, establishing a treatment plan aimed at resolving identified issues, and facilitating a referral to long-term treatment and/or community resources when clinically appropriate. The ideal candidate has 3+ years of clinical counseling experience, the ability to work independently and flexible schedule to meet client...

We are seeking an experienced Senior Account Manager to join our Absence Account Services team. The Senior Account Manager will proactively manage a book of business comprised of ComPsych’s largest customers. This individual will utilize their relationship management skills to ensure that our services strengthen the overall customer experience. Our Senior Absence Account Manager will ensure that our service delivery is flawless and will maximize the opportunities to sell additional service lines. This individual reports directly into our Absence Customer Success Manager and works closely with the entire department.

As a Staff EAP Counselor, you will be responsible for providing full-time direct clinical counseling services at a ComPsych office location in St. Louis, Missouri.  Service delivery is focused on offering in person counseling but will also include telehealth counseling and additional clinical and counseling related services as needed.   You will have the opportunity to work with diverse clients as well as diverse presenting problems, including depression, anxiety, stress/burnout, grief/loss, relationship concerns,...

As a Nebraska based Absence Customer Experience Contact Center Specialist, you will answer incoming calls to assist our customers and their employees with the administration of Family Medical Leave Act (FMLA) rights and responsibilities. This individual will report to a Customer Experience Team Lead, and must have strong attention to detail, customer service experience, commitment to quality, and be comfortable working in a structured fast-paced call center environment.

As a Utah based Absence Customer Experience Contact Center Specialist, you will answer incoming calls to assist our customers and their employees with the administration of Family Medical Leave Act (FMLA) rights and responsibilities. This individual will report to a Customer Experience Team Lead, and must have strong attention to detail, customer service experience, commitment to quality, and be comfortable working in a structured fast-paced call center environment.

As a Wisconsin based Absence Customer Experience Contact Center Specialist, you will answer incoming calls to assist our customers and their employees with the administration of Family Medical Leave Act (FMLA) rights and responsibilities. This individual will report to a Customer Experience Team Lead, and must have strong attention to detail, customer service experience, commitment to quality, and be comfortable working in a structured fast-paced call center environment.

As a Virginia based Absence Customer Experience Contact Center Specialist, you will answer incoming calls to assist our customers and their employees with the administration of Family Medical Leave Act (FMLA) rights and responsibilities. This individual will report to a Customer Experience Team Lead, and must have strong attention to detail, customer service experience, commitment to quality, and be comfortable working in a structured fast-paced call center environment.

As a South Carolina based Absence Customer Experience Contact Center Specialist, you will answer incoming calls to assist our customers and their employees with the administration of Family Medical Leave Act (FMLA) rights and responsibilities. This individual will report to a Customer Experience Team Lead, and must have strong attention to detail, customer service experience, commitment to quality, and be comfortable working in a structured fast-paced call center environment.

As a Pennsylvania based Absence Customer Experience Contact Center Specialist, you will answer incoming calls to assist our customers and their employees with the administration of Family Medical Leave Act (FMLA) rights and responsibilities. This individual will report to a Customer Experience Team Lead, and must have strong attention to detail, customer service experience, commitment to quality, and be comfortable working in a structured fast-paced call center environment.

As a North Carolina based Absence Customer Experience Contact Center Specialist, you will answer incoming calls to assist our customers and their employees with the administration of Family Medical Leave Act (FMLA) rights and responsibilities. This individual will report to a Customer Experience Team Lead, and must have strong attention to detail, customer service experience, commitment to quality, and be comfortable working in a structured fast-paced call center environment.

As an Mississippi based Absence Customer Experience Contact Center Specialist, you will answer incoming calls to assist our customers and their employees with the administration of Family Medical Leave Act (FMLA) rights and responsibilities. This individual will report to a Customer Experience Team Lead, and must have strong attention to detail, customer service experience, commitment to quality, and be comfortable working in a structured fast-paced call center environment.

As a Kansas based Absence Customer Experience Contact Center Specialist, you will answer incoming calls to assist our customers and their employees with the administration of Family Medical Leave Act (FMLA) rights and responsibilities. This individual will report to a Customer Experience Team Lead, and must have strong attention to detail, customer service experience, commitment to quality, and be comfortable working in a structured fast-paced call center environment.

As an Oklahoma based Absence Customer Experience Contact Center Specialist, you will answer incoming calls to assist our customers and their employees with the administration of Family Medical Leave Act (FMLA) rights and responsibilities. This individual will report to a Customer Experience Team Lead, and must have strong attention to detail, customer service experience, commitment to quality, and be comfortable working in a structured fast-paced call center environment.

As an New Mexico based Absence Customer Experience Contact Center Specialist, you will answer incoming calls to assist our customers and their employees with the administration of Family Medical Leave Act (FMLA) rights and responsibilities. This individual will report to a Customer Experience Team Lead, and must have strong attention to detail, customer service experience, commitment to quality, and be comfortable working in a structured fast-paced call center environment.

As a Nevada based Absence Customer Experience Contact Center Specialist, you will answer incoming calls to assist our customers and their employees with the administration of Family Medical Leave Act (FMLA) rights and responsibilities. This individual will report to a Customer Experience Team Lead, and must have strong attention to detail, customer service experience, commitment to quality, and be comfortable working in a structured fast-paced call center environment.

As a Montana based Absence Customer Experience Contact Center Specialist, you will answer incoming calls to assist our customers and their employees with the administration of Family Medical Leave Act (FMLA) rights and responsibilities. This individual will report to a Customer Experience Team Lead, and must have strong attention to detail, customer service experience, commitment to quality, and be comfortable working in a structured fast-paced call center environment.

As an Missouri based Absence Customer Experience Contact Center Specialist, you will answer incoming calls to assist our customers and their employees with the administration of Family Medical Leave Act (FMLA) rights and responsibilities. This individual will report to a Customer Experience Team Lead, and must have strong attention to detail, customer service experience, commitment to quality, and be comfortable working in a structured fast-paced call center environment.

As a Louisiana based Absence Customer Experience Contact Center Specialist, you will answer incoming calls to assist our customers and their employees with the administration of Family Medical Leave Act (FMLA) rights and responsibilities. This individual will report to a Customer Experience Team Lead, and must have strong attention to detail, customer service experience, commitment to quality, and be comfortable working in a structured fast-paced call center environment.

As a Kentucky based Absence Customer Experience Contact Center Specialist, you will answer incoming calls to assist our customers and their employees with the administration of Family Medical Leave Act (FMLA) rights and responsibilities. This individual will report to a Customer Experience Team Lead, and must have strong attention to detail, customer service experience, commitment to quality, and be comfortable working in a structured fast-paced call center environment.

As an Illinois based Absence Customer Experience Contact Center Specialist, you will answer incoming calls to assist our customers and their employees with the administration of Family Medical Leave Act (FMLA) rights and responsibilities. This individual will report to a Customer Experience Team Lead, and must have strong attention to detail, customer service experience, commitment to quality, and be comfortable working in a structured fast-paced call center environment.

As an Idaho based Absence Customer Experience Contact Center Specialist, you will answer incoming calls to assist our customers and their employees with the administration of Family Medical Leave Act (FMLA) rights and responsibilities. This individual will report to a Customer Experience Team Lead, and must have strong attention to detail, customer service experience, commitment to quality, and be comfortable working in a structured fast-paced call center environment.

As an Maine based Absence Customer Experience Contact Center Specialist, you will answer incoming calls to assist our customers and their employees with the administration of Family Medical Leave Act (FMLA) rights and responsibilities. This individual will report to a Customer Experience Team Lead, and must have strong attention to detail, customer service experience, commitment to quality, and be comfortable working in a structured fast-paced call center environment.

As an New Hampshire based Absence Customer Experience Contact Center Specialist, you will answer incoming calls to assist our customers and their employees with the administration of Family Medical Leave Act (FMLA) rights and responsibilities. This individual will report to a Customer Experience Team Lead, and must have strong attention to detail, customer service experience, commitment to quality, and be comfortable working in a structured fast-paced call center environment.

As an Iowa based Absence Customer Experience Contact Center Specialist, you will answer incoming calls to assist our customers and their employees with the administration of Family Medical Leave Act (FMLA) rights and responsibilities. This individual will report to a Customer Experience Team Lead, and must have strong attention to detail, customer service experience, commitment to quality, and be comfortable working in a structured fast-paced call center environment.

As an Indiana based Absence Customer Experience Contact Center Specialist, you will answer incoming calls to assist our customers and their employees with the administration of Family Medical Leave Act (FMLA) rights and responsibilities. This individual will report to a Customer Experience Team Lead, and must have strong attention to detail, customer service experience, commitment to quality, and be comfortable working in a structured fast-paced call center environment.