Product Manager - API

ComPsych^Ⓡ is the worldwide leader in organizational mental health, well-being, and absence management, dedicated to igniting human potential in workplaces across the globe. For over 40 years, we have combined the best in technology with unmatched human expertise to help individuals and their organizations thrive. Our GuidanceResources^Ⓡ and AbsenceResources^Ⓡ solutions deliver end-to-end mental health, well-being, work-life, health navigation, and absence support to more than 75,000 customers worldwide,  touching more than 160 million lives across 200 countries. Visit compsych.com to find out why 40% of the Fortune 500 choose ComPsych for their mental health and absence management needs.

This position is ideal for a Product Manager who values excellence and thrives in a fast-paced, collaborative environment. As a key member of the Product Team, this role is responsible for the strategy and execution of the organization’s integration platform, treating APIs as a core product that supports Behavioral Health and Absence Management operations, sales, customer success, and technology teams. The Product Manager ensures the delivery of high-quality, user-centered solutions that drive business outcomes while working independently and in close collaboration with cross-functional stakeholders. This role reports to the Product Lead and offers the opportunity to work alongside high-performing colleagues while continuously expanding professional expertise.

• Platform Strategy: Act as a product leader (contributing to strategy, requirements, and the roadmap) for ComPsych’s platform and API integrations.
  • Lead workshops and other cross functional exercises to explore product opportunities.
  • Articulate a compelling product vision and inspire cross-functional teams to rally around it.
  • Engage with customers and lending product thought leadership in support of further product development, customer success, and business development activities
• Technical Product Ownership: Synthesize market needs into technical product requirements and drive alignment with leadership on prioritization for the roadmap.
• Business Case Rigor: Define the value of every integration. Calculate ROI based on operational time saved or strategic business value to justify engineering investment.
• Cross-Functional Leadership: Lead technical discovery workshops with external partners and internal stakeholders to define use cases, data payloads, security protocols, and authentication methods.
• Backlog Management: Own, manage, and prioritize the integration backlog (including writing stories, mitigating risks, prioritizing effectively, and unblocking the team).
• Developer Experience: Own the quality of API documentation and integration guides. Ensure that our internal and external partners have the “How-To” materials that they need to self-serve.
• Enablement: Enable customer-facing teams with product knowledge and direction; equip the Sales, Implementation, and Customer Success Teams with needed to sell and deploy our connectivity solutions.
• Maintain accurate, timely and compliant documentation within all departmental and company systems, following established policies and procedures and ensure confidentiality
• Perform other duties as assigned

• 2+ years of experience in product management or technical product ownership
  • Preferred: 1+ year specifically managing integrations, developer platforms, or B2B SaaS products
• Technical Literacy: Demonstrated ability to read and draft basic API specifications. Should be comfortable using tools, such as Postman, to test endpoints and verify data payloads independently
• Deep Technical Acumen and demonstrated ability partnering with Engineering
• Execution Rigor: Experience writing detailed stories, managing and prioritizing backlog health, and delivering with cross-functional teams
• Analytical Mindset: Data-driven approach to problem-solving and prioritization
• Ambiguity Tolerance: Experience working in an ambiguous and Agile development environment; ability to build processes where none exists
• Influence: Ability to drive initiatives forward with cross-functional teams (Sales, Customer Success, Implementation, Engineering) without formal authority
• Excellent organizational skills, highly self-motivated, and dependable
• Excellent listening, verbal, and written communication skills
• Quick thinking, high energy, positive, and professional, with demonstrated multi-tasking and critical thinking skills to meet established timeframes

Other Requirements

• Consistent and reliable high-speed internet and workspace free from distraction, disruption, or noise is required
• Ability to be present on camera during work-related trainings, meetings, and/or events
• Must be able to sit or stand at a desk for prolonged periods while working on a computer

• Full benefits package, including Paid Time Off (PTO), medical, dental, vision, 401(k) with match, robust EAP, wellness program, and much more
• The salary range for this position is $110,000 - $130,000 USD. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, and scheduled hours. 

EEO

ComPsych is an equal opportunity employer.  All applicants will be considered for employment regardless of race, color, age, genetics, religion, gender, sexual orientation, gender identity, national origin, disability or protected veteran status and any other characteristic protected by federal, state or local laws. ComPsych Corporation maintains a drug free workplace.

ComPsych Corporation and its affiliates is committed to the responsible and transparent handling of your personal data. Information collected during the recruitment process will be used to assess your application and, where applicable, to prepare and administer an offer of employment. Your personal data will be processed in accordance with the privacy laws applicable in your country or jurisdiction of residence, which may include the California Consumer Privacy Act (CCPA), the EU General Data Protection Regulation (GDPR), Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation, and other applicable national or local privacy laws. For full details on what personal data we collect, how we use it, your rights as an Applicant, and how to contact us with privacy-related questions, please review the relevant Applicant Data Privacy Notices: US Applicant Data Privacy Notice & Canada Applicant Data Privacy Notice.