ComPsych^Ⓡ is the worldwide leader in organizational mental health, well-being, and absence management, dedicated to igniting human potential in workplaces across the globe. For over 40 years, we have combined the best in technology with unmatched human expertise to help individuals and their organizations thrive. Our GuidanceResources^Ⓡ and AbsenceResources^Ⓡ solutions deliver end-to-end mental health, well-being, work-life, health navigation, and absence support to more than 75,000 customers worldwide,  touching more than 160 million lives across 200 countries. Visit compsych.com to find out why 40% of the Fortune 500 choose ComPsych for their mental health and absence management needs.

The Health and Well-Being Department provides oversight to the product, account management, and implementation teams for a suite of well-being and related offerings. You will play a crucial role in developing relationships and ensuring excellent service delivery to all customers. As the Sr. Project Manager, you will be responsible for providing customer program management and strategic direction for the product offering and support team.

• Provide strategic, subject matter expertise in defining, designing, developing, communicating, and executing a comprehensive health and well-being strategy for key ComPsych customers
• Develop and manage customer rewards programs; Create and document best practice approaches
• Serve as the day-to-day lead for vendor partners, ensuring consistent and timely communication to both Director and vendor partners
• In partnership with Account Manager, provide strategic direction on the engagement strategy for each rewards customer
• Develop customized communications and engagement materials; Create plans for distribution and promotion
• Attend regular meetings with key customer contacts and provide updates and strategic direction for accounts
• Lead marketing and communication initiatives for well-being products through development of decks, establishing promotional and engagement materials and standards
• Serve as the day-to-day lead and contribute to strategic direction and content build out on well-being products
• Communicate customer needs/trends and work with Director and Team Lead to build out relevant content
• Support Sales, Account Services, Coaching Team and other internal teams in demos, upsells, and other customer presentations, as needed
• In partnership with Sr. Project Lead, provide direction on best practices for reporting related to all products
• Manage day-to-day and serve as a strategic voice with vendor partnerships: Duties include administration and tracking, trouble-shooting, coordination of events, product demonstrations, QBRs, and more
• Perform other related duties as assigned

• Minimum 3 years of experience managing multiple client accounts in the design and management of health and well-being programs, including rewards design
• Bachelor’s degree required, Master’s preferred
• 6+ years of experience in healthcare delivery
• Superior communication and critical thinking skills
• Excellent time management and organizational skills
• Strong attention to detail
• Strong customer service orientation
• Solution focused and growth mindset
• Ability to travel as needed
Other Requirements:
• Must have high-speed internet and workspace free from distraction, disruption or noise
• Ability to be on camera when attending work related trainings, meetings and/or events
• Must be able to sit or stand at desk for prolonged periods of time while working on a computer

• Full benefits package, including Paid Time Off (PTO), medical, dental, vision, 401(k) with match, robust EAP, wellness program, and much more
• Competitive pay with annual increases

ComPsych celebrates diversity and is an equal opportunity employer. All applicants will be considered for employment regardless of race, color, age, genetics, religion, gender, sexual orientation, gender identity, national origin, disability or protected veteran status and any other characteristic protected by federal, state or local laws. ComPsych Corporation maintains a drug free workplace.