ComPsych^® Corporation is the world’s largest provider of mental health services and GuidanceResources^® for life. Fueled by a commitment to relentless innovation and a comprehensive approach to care, ComPsych provides services to more than 78,000 organizations and 163 million individuals across 200 countries. Under our GuidanceResources^® brand, our personalized and fully integrated programs include behavioral health, absence management, and wellness journeys, which empower employees to lead healthier and more productive lives, while driving organizational excellence. Visit compsych.com to find out why 40% of the Fortune 500 choose ComPsych for their mental health needs.

We are seeking a dynamic and experienced Manager to lead our User Experience (UX) and Business Analysis team. This role is crucial in driving the creation of intuitive, user-centered digital experiences and ensuring that business requirements are accurately captured and translated into actionable solutions. The Manager will oversee a team of UX Specialists, Visual Designers, and Business Systems Analysts, fostering a collaborative and high-performing environment. The ideal candidate possesses a strong understanding of user-centered design principles, business analysis methodologies, and the ability to effectively manage and mentor a diverse team.

• Team Leadership & Management
  • Provide leadership, mentorship, and guidance to a team of UX Specialists, Visual Designers, and Business Systems Analysts.
  • Foster a collaborative and innovative team culture, promoting knowledge sharing and continuous improvement.
  • Conduct regular performance reviews, provide constructive feedback, identify opportunities for professional development and hold employees accountable when needed.
  • Manage team workload, prioritize projects, and ensure timely delivery of high-quality deliverables.
  • Recruit, onboard, and train new team members.
  • Collaborate with cross-functional teams, including sales, marketing, customer success, operations, and technology
• User Experience (UX) & Visual Design Management
  • Oversee the development of user flows, wireframes, prototypes, and high-fidelity visual designs.
  • Ensure adherence to established UX/UI design standards and best practices.
  • Champion user-centered design principles throughout the product development lifecycle.
  • Collaborate with developers to ensure design feasibility and technical implementation.
  • Manage the visual design direction and ensure consistency across all digital touchpoints.
• Business Analysis & Requirements Gathering
  • Lead the team in capturing, analyzing, and documenting business requirements from stakeholders.
  • Ensure the accurate translation of business requirements into use cases.
  • Facilitate requirements gathering workshops and stakeholder interviews.
  • Oversee the creation and review of requirements documentation.
  • Ensure alignment between business needs and technical solutions.
  • Work with project teams to ensure requirements are understood and implemented correctly.
  • Manage business system analysis for current and future systems.
  • Oversee the handling of requests and feedback from stakeholders regarding current systems.
• Process Improvement & Innovation
  • Identify opportunities to improve UX and business analysis processes and methodologies.
  • Stay up to date on industry trends and best practices.
  • Promote the use of data and analytics to inform design and business decisions.
  • Implement new tools and technologies to enhance team efficiency and effectiveness.

• Bachelor's degree in Human-Computer Interaction, Design, Business Administration, or a related field (Master's degree preferred).
• Minimum of 5+ years of experience in UX, Visual Design, or Business Analysis.
• Proven experience leading and managing a team of UX/Design/Business Analysis professionals.
• Strong understanding of user-centered design principles, methodologies, and best practices.
• Proficiency in UX/UI design tools (e.g., Figma, Sketch, Adobe Creative Suite).
• Experience with business analysis methodologies and requirements gathering techniques.
• Excellent communication, presentation, and interpersonal skills.
• Strong problem-solving and analytical skills.

• Full benefits package, including Paid Time Off (PTO), medical, dental, vision, 401(k) with match, robust EAP, wellness program, and much more
• Competitive pay with annual increases

EEO

ComPsych celebrates diversity and is an equal opportunity employer.  All applicants will be considered for employment regardless of race, color, age, genetics, religion, gender, sexual orientation, gender identity, national origin, disability or protected veteran status and any other characteristic protected by federal, state or local laws. ComPsych Corporation maintains a drug free workplace.