ComPsych^® Corporation is the world’s largest provider of mental health services and GuidanceResources^® for life. Fueled by a commitment to relentless innovation and a comprehensive approach to care, ComPsych provides services to more than 78,000 organizations and 163 million individuals across 200 countries. Under our GuidanceResources^® brand, our personalized and fully integrated programs include behavioral health, absence management, and wellness journeys, which empower employees to lead healthier and more productive lives, while driving organizational excellence. Visit compsych.com to find out why 40% of the Fortune 500 choose ComPsych for their mental health needs.

As the Account Representative, you will be responsible for proactively building and maintaining positive relationships with customers within various industries. You will be accountable for the satisfaction, retention and profitability of the assigned customers.

• Understand ComPsych's services and value proposition to advocate the benefits of our products and services to our customers
• Establish strong relationships with our customers and collaborate on opportunities for product enhancements, marketing strategy and upsell opportunities
• Answer all telephonic and/or email requests from customers concerning products and services on a daily basis
• Exhibit excellent interpersonal and phone skills to retain and service our customer relationships
• Work with customers to the determine the appropriate delivery of ComPsych’s products and services resulting in customized communication strategies and training
• Review and analyze current products for each customer to capitalize on upsell opportunities
• Schedule quarterly face-to-face meetings or conference calls with customers to discuss their goals, status and utilization
• Create strategies with Director, Account Services to create account planning for customers yearly
• Work independently as well as foster a positive team environment to best serve our customers
• Support other Account Managers with servicing large/complex accounts through verbal and electronic correspondence
• Create and build strong working relationships with ComPsych’s business leaders to provide the best service to our customers
• Maintain a professional demeanor in order to represent ComPsych’s values and standards on a daily basis
• Other duties as assigned

• BS/BA Required
• Experience creating and maintaining successful customer relationships required
• Healthcare background a plus
• Sales experience a plus
• Outstanding interpersonal skills
• Computer literacy required in Microsoft Office Suite
• Stable work history required

• Full benefits package, including Paid Time Off (PTO), medical, dental, vision, 401(k) with match, robust EAP, wellness program, and much more
• Competitive pay with annual increases

EEO

ComPsych celebrates diversity and is an equal opportunity employer.  All applicants will be considered for employment regardless of race, color, age, genetics, religion, gender, sexual orientation, gender identity, national origin, disability or protected veteran status and any other characteristic protected by federal, state or local laws. ComPsych Corporation maintains a drug free workplace.