ComPsych Corporation

Network Specialist- Provider Relations

Location US-
ID 2024-1520
Department
Network Services
Position Type
Full Time Employment
Schedule Type
Remote
Posting Location : Country (Full Name)
United States

About ComPsych

ComPsych® Corporation is the world’s largest provider of mental health services and GuidanceResources® for life. Fueled by a commitment to relentless innovation and a comprehensive approach to care, ComPsych provides services to more than 78,000 organizations and 163 million individuals across 200 countries. Under our GuidanceResources® brand, our personalized and fully integrated programs include behavioral health, absence management, and wellness journeys, which empower employees to lead healthier and more productive lives, while driving organizational excellence. Visit compsych.com to find out why 40% of the Fortune 500 choose ComPsych for their mental health needs.

Job Summary

The Network Specialist- Provider Relations builds and maintains our relationships with the ComPsych network of psychiatrists, psychologists, social workers, and counselors in order for us to assist our clients with their EAP and behavioral health needs.

Primary Responsibilities

  • Respond to provider inquiries and to internal inquiries relating to the provider network and continue to follow through to completion and resolution
  • Negotiate the Provider's rates while complying within ComPsych's established guidelines and procedures
  • Resolve provider related complaints and issues in a timely manner
  • Document all Provider discussions and ensure that the Provider data in the database is up to date and accurate
  • Maintain positive working relationships with our network providers
  • Other duties as assigned

Job Qualifications

  • Bachelor’s degree required
  • 2+ years of professional business experience
  • Experience working in an Insurance, Benefits, and/or Human Resources related industry preferred
  • Excellent communication skills, both verbal and written
  • Ability to work independently
  • Ability to prioritize and problem solve
  • Strong analytical skills
  • Ability to work with a sense of urgency
  • Superior customer service skills
  • Excellent organizational skills, including follow-up

Benefits and Perks

  • Full benefits package, including Paid Time Off (PTO), medical, dental, vision, 401(k) with match, robust EAP, wellness program, and much more
  • The pay rate for this position is $16.35 per hour.

 

EEO

 

ComPsych celebrates diversity and is an equal opportunity employer.  All applicants will be considered for employment regardless of race, color, age, genetics, religion, gender, sexual orientation, gender identity, national origin, disability or protected veteran status and any other characteristic protected by federal, state or local laws. ComPsych Corporation maintains a drug free workplace.

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