Job Listings

The Data & Support Administrator, Absence will support the Reporting & Analytics Team.  You will perform and facilitate execution of administrative activities and procedures for the operation as well as; serve as a trusted partner providing support on administrative and business management matters/activities. You will play an important role in supporting the existing team by completing tasks promptly which typically require a quick turn-around. 

We are seeking an experienced administrative assistant who will support a Customer Success team to meet customer needs as well as achieve departmental and company-wide goals. In this fast-paced role, you will provide clients with the necessary information and materials tailored to their specific needs. Additionally, you will coordinate departmental activities, including organizing customer health fairs, and assist with special projects as required.

The Senior HR Business Partner (HRBP) is responsible for aligning business objectives with employees and leaders in designated business units. The Senior HRBP partners closely with leaders to build high-performing teams, strengthen leadership capability and create an environment where employees can thrive and deliver meaningful results.  In addition to core HRBP responsibilities, this role partners on high-impact special projects such as succession planning, talent development and culture. This position reports to the Senior Manager of Human Resources.

The Senior Product Manager, Mobile Applications will be a key member of the Product team. This...

The Customer Success Leader is responsible for leading a team of Account Managers to ensure strong customer relationships, program performance, and long-term retention across a diverse book of absence administration accounts. This leader plays a critical role in developing their team’s consultative skills, driving engagement with customers, and positioning ComPsych as a valued strategic partner. In this position, you will collaborate closely with your team to ensure customers clearly understand the value of our absence programs, proactively...

Our remote full time Telehealth Counselor will provide brief, solution-focused (telephonic and/or video) counseling services. In this role, the Telehealth Counselor is responsible for conducting a comprehensive assessment of the clients’ presenting issues, establishing a treatment plan aimed at resolving identified issues, and facilitating a referral to long-term treatment and/or community resources when clinically appropriate. The ideal candidate has the ability to work independently and flexible schedule to meet client needs.

The Absence Claims Consultant will maintain a book of business and will be the point of contact for the Human Resources regarding their inquiries, for claim status, questions, and expedited processing etc. The Claims Consultant will provide efficient and professional follow-up via phone or email to ensure timely response to the Human Resources inquiries. They will also work closely with the Account Manager to identify the Client’s needs and education on concepts and leave policies. From time-to-time this individual will participate in client facing meetings along with the Account Manager.

The Financial Specialist will provide telephonic financial guidance and resources to diverse population of clients on a variety of issues. As the worldwide leader in Employee Assistant Programs (EAP), this is an exceptional growth opportunity to use your financial skills to help clients navigate personal challenges.

The Workforce Coordinator is responsible for supporting the daily operations of the contact center by assisting with the planning, scheduling, and monitoring of resources to ensure service levels and operational goals are met. This individual will report to the Absence Resources Workforce Manager and collaborate closely with contact center staff and leadership. The ideal candidate is detail-oriented, proactive, and comfortable working in a fast-paced, customer-focused environment.

The Forecasting Analyst is responsible for anticipating future contact center workload and translating those forecasts into clear, actionable staffing and operational requirements. This role plays a critical part in helping the business achieve established service levels and efficiency goals by delivering accurate, data-driven insights across short-, mid-, and long-term planning horizons.

As a member of the Level 3 Engineering team, this role serves as a senior technical resource and one of the highest escalation points for the enterprise virtualization platform. The Senior Virtualization Engineer is a hands-on role responsible for complex infrastructure initiatives, supporting projects across multiple technology teams, and driving the identification, design, and deployment of new virtualization solutions. Deep expertise in virtualization technologies is required to ensure platform reliability, performance, security, and alignment with business objectives

As a Health & Well-Being Coach in ComPsych’s Health & Well-Being department, you will consult with clients on topics related to physical and emotional well-being as well as contribute to departmental project and program initiatives.

As a Bilingual Absence Claims Specialists you are responsible for processing medical certifications in a high production environment while answering emails and corresponding with customers. This individual will report to a Claims Team Lead and must have strong attention to detail, clerical/administrative experience, and commitment to quality.

Absence Claims Specialists are responsible for processing medical certifications in a high production environment while answering emails and corresponding with customers. This individual will report to a Claims Team Lead and must have strong attention to detail, clerical/administrative experience, and commitment to quality.

Guidance Consultants provide direct support to our client located remotely on behavioral, emotional health, family, and wellness related issues. As the world’s largest provider of EAP and managed care, this is an exceptional growth opportunity to use your clinical expertise to help clients navigate their resources and provide in the moment support.

Guidance Consultants provide direct support to our client located remotely on behavioral, emotional health, family, and wellness related issues. As the world’s largest provider of EAP and managed care, this is an exceptional growth opportunity to use your clinical expertise to help clients navigate their resources and provide in the moment support.

We are seeking a highly skilled Systems Engineer with extensive experience in Windows products and Azure to join our IT team. The ideal candidate will play a critical role in managing, supporting, and enhancing our IT infrastructure, with a heavy emphasis on troubleshooting Windows systems, Active Directory, M365 products, and Azure. This role demands a deep understanding of Windows environments, commonly used corporate applications, and a solid background in VMware. Familiarity with Linux systems is a plus.

As a member of the Level 3 Engineering team, this role serves as a senior technical leader and one of the highest escalation points for the enterprise virtualization platform. The Senior Virtualization Engineer, Team Lead- provides day-to-day technical leadership for a team of virtualization engineers, guiding design decisions, setting engineering standards, and mentoring team members while remaining hands-on. This is a hands-on role that leads complex infrastructure initiatives, manages and coordinates projects across multiple technology teams, and drives the identification, design, and deployment of new virtualization solutions. Deep expertise in virtualization technologies is...

ComPsych seeks a dynamic and well-seasoned Senior Telecom Engineer to join our innovative team as a Telecom Engineer specializing in Genesys Cloud CX and Workforce Management. In this role, you will be pivotal in deploying, optimizing, and maintaining our contact center solutions to enhance customer and employee engagement and improve operational efficiency. This position requires a strong understanding of telecommunications and Genesys Cloud CX and Workforce management platforms.

The Business Development Executive will be responsible for targeting prospect companies directly and through brokers and consultants to drive new absence sales. This individual will play a significant role in driving the growth of the absence product set with an innovative company that has been administering leave and ADA services since 2000.

We are seeking an experienced Network and Telecom Manager to lead our global network infrastructure and telecommunications operations. This strategic role requires a technical leader who can manage complex network environments, oversee multiple data centers, and ensure seamless communication systems across our organization. The ideal candidate will bring deep expertise in enterprise networking, unified communications platforms, and vendor relationship management. You will plan and drive network and telecom efficiency initiatives to achieve optimal levels of operations and KPI targets.  You will maintain existing systems, provide technical guidance, and manage...

We are seeking a Data Engineer to help design and develop our new Data Platform. You will assist in building, administering, and creating ETL pipelines to ingest data from various sources into the platform. Success in this role requires excellent business acumen and communication skills, along with the ability to collaborate with business owners to understand their data requirements and guide data-related decisions using your ETL expertise. This role also requires the ability to quickly learn new tools and technologies. You should...

Our remote full time Telehealth Counselor, licensed in IL, will provide brief, solution-focused (telephonic and/or video) counseling services. In this role, the Telehealth Counselor is responsible for conducting a comprehensive assessment of the clients’ presenting issues, establishing a treatment plan aimed at resolving identified issues, and facilitating a referral to long-term treatment and/or community resources when clinically appropriate. The ideal candidate has 3+ years of clinical counseling experience, the ability to work independently and flexible schedule to meet client needs.